Microsoft 365 setup for hotels is a different project from the office rollout most IT providers know how to do. An accountancy practice has forty people, forty desks and forty mailboxes. A hotel has a front desk that four people share across three shifts, a housekeeping floor that never touches a keyboard, a reservations inbox […]
Hotel disaster recovery is the discipline of deciding, in advance and in writing, how a property keeps trading when the systems it depends on stop. Not if, but when. A fibre cut in the street, a flooded plant room, a failed host in the comms cupboard, a supplier outage two thousand miles away and a […]
Hotel ransomware is not really a data story. It is an operations story. When the encryption lands at 04:00, nobody on the duty rota asks what was taken — they ask whether the 14:00 arrivals can be checked in, whether the restaurant can take a card, and whether the room keys cut yesterday still open […]
Hotel PMS cyber security is the part of hospitality IT that nobody wants to own. The property management system is bought by operations, installed by a vendor, integrated by whoever supplied the door locks, and then left alone for a decade because it works. Meanwhile it quietly becomes the single most valuable database in the […]
Microsoft 365 for hotels is almost never the tenant Microsoft imagined. The default guidance assumes one office, one set of named employees, a laptop each and a nine-to-five working pattern. A hotel has a reception desk that never closes, a workforce that turns over faster than any other sector in the UK, a mailbox that […]
Hotel WiFi upgrade cost in the UK lands somewhere between £150 and £1,057 a bedroom, and the reason that range is so wide has almost nothing to do with the brand of access point on the quote. It has to do with how many radios you hang, how much new cable you pull, whether an […]
Hotel cyber security fails in the joins. Not usually inside the property management system, not inside the payment terminal, but in the gaps between the reservation platform, the door-lock encoder, the guest network and the agency staff member who started on Friday night. A hotel runs more third-party systems per employee than almost any other […]
Cyber Essentials for hotels has quietly become a commercial document rather than a technical one. It started life as a government scheme to raise the floor on basic controls, and it now turns up in corporate travel tenders, agency accommodation agreements, conference contracts and insurance renewals. The hotel that can produce a current certificate answers […]
Captive portal pages are the most-clicked screens in British hospitality and the least-owned systems in the building. Every guest who joins the wireless network meets one, accepts whatever it says, and moves on. In 2026 a Russian state-linked operation turned that habit into a global intrusion campaign, and the lesson for UK hotels is uncomfortable: […]
VLAN segmentation is the difference between a guest who streams a film in room 214 and a guest who quietly reaches your property management system from room 214. Most hotel networks are built the way the building was wired: one flat address space, one DHCP scope, one broadcast domain, and a firewall at the edge […]
