Cookie Policy

1. What cookies and similar technologies are

Cookies are small files placed on your device by a website you visit. Similar technologies include:

• Pixels and tags — small image or script requests used to count actions and measure engagement;
• Beacons — embedded image requests used for delivery and open tracking in email;
• Scripts and SDKs — code added to a site or app to provide features such as analytics, embedded content or security;
• Local storage and session storage — browser APIs that store data on your device for the current site or session;
• IndexedDB and Cache Storage — browser databases used by progressive web apps and offline-capable sites;
• Device identifiers — identifiers managed by your operating system or app store, such as advertising or vendor IDs;
• Fingerprinting signals — combinations of device, browser and network attributes (only used where lawful and necessary);
• Tracking URLs and pixels in email — URL parameters and embedded images used to measure campaigns.

In this policy, all of the above are referred to together as “cookies” unless we say otherwise.

2. First-party and third-party cookies

First-party cookies are set by Progressive Robot from the domain you are visiting. Third-party cookies are set by other organisations whose tools, content or services appear on our website, such as analytics providers, security providers, email and form platforms, video platforms, maps, social networks, app stores, payment providers and consent tools. Third parties process information according to their own policies.

3. Session cookies and persistent cookies

Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a specified period or until you delete them. We use both types depending on the purpose. Storage timing varies between technologies (some local storage values persist until cleared explicitly).

4. Why we use cookies

• operate the website, forms, accounts, sessions, consent settings and security controls;
• remember preferences such as language, region, device, display and cookie choices;
• protect against spam, fraud, bot traffic, brute-force attacks, unauthorised access and abuse;
• measure page views, performance, errors, referrals, content engagement and user journeys;
• support newsletter sign-ups, contact forms, embedded media, maps, social features and integrations;
• understand marketing effectiveness and improve our services and content;
• meet legal, technical, audit and compliance requirements.

5. Cookie categories

6. Examples of specific cookies and similar technologies

The exact cookies present on our website depend on the pages you visit, the features you use and the consent choices you make. As a guide:

Cookie names, lifetimes and providers can change when our website is updated or when third parties update their services. We update this table as needed but the current set on your device is best inspected with browser developer tools or our cookie banner.

7. Consent

Where required by law, we ask for consent before setting non-essential cookies. Strictly necessary cookies may be used without consent because they are required to provide the website or a service you request. You can withdraw or change consent using the cookie banner or the cookie settings link. If you clear cookies or use another device or browser, you may need to set preferences again.

8. Managing cookies

You can manage cookies by:

• using our cookie banner or consent settings;
• blocking, limiting or deleting cookies in your browser;
• using private browsing, tracking protection or anti-fingerprinting controls;
• adjusting mobile device advertising and app-tracking settings;
• using third-party opt-out tools where available;
• unsubscribing from marketing emails through unsubscribe links.

Blocking cookies may affect forms, security, login sessions, preferences, embedded media, analytics accuracy and service functionality.

9. Browser and device controls

Most browsers allow you to view, delete, block or restrict cookies. Controls differ between browsers and versions, so consult your browser help pages. Common controls include:

• Chrome: Settings → Privacy and security → Cookies and other site data.
• Edge: Settings → Cookies and site permissions.
• Firefox: Settings → Privacy & Security.
• Safari (macOS): Settings → Privacy.
• Safari (iOS): Settings → Apps → Safari → Privacy & Security.
• Android: Settings menu in your installed browser.

If you use multiple devices, browsers or profiles, you should set preferences separately on each.

10. Analytics and performance measurement

Analytics technologies help us understand which pages are useful, which content needs improvement, how visitors arrive, whether forms work, where errors occur and how the website performs. Where analytics are not strictly necessary, we use them according to applicable consent rules. We may use aggregated, anonymous or pseudonymous data for reporting and improvement.

11. Marketing and referral measurement

Marketing technologies may help us understand whether campaigns, newsletters, search results, referrals or social links lead to visits or enquiries. We use marketing cookies only where permitted by law and your consent choices.

12. Security technologies

Security technologies may identify suspicious traffic, repeated failed requests, spam submissions, malicious payloads, abusive bots, unauthorised access attempts or other threats. These technologies are important to protect our website, users, infrastructure and business.

13. Embedded content

Embedded videos, maps, social media posts, fonts, widgets, payment tools or app-store badges may set cookies when loaded or interacted with. We do not control all third-party technologies and recommend reviewing the relevant provider’s privacy and cookie information.

14. Do Not Track and global privacy signals

Some browsers send Do Not Track or global privacy signals. There is no universal standard for all such signals. Where legally required and technically feasible, we honour recognised consent and privacy preference signals. Otherwise, use our cookie controls and browser settings.

15. Cookies in our apps

Our apps may use similar technologies, such as device identifiers, SDKs, local storage, secure storage and platform-level analytics. Permissions and tracking settings can be managed through your device settings, app permissions or platform privacy controls (for example, App Tracking Transparency on iOS).

16. Changes to this policy

We may update this Cookie Policy when our website, providers, technologies, legal requirements or business practices change. The updated version will show a new “Last updated” date and will take effect when posted unless stated otherwise.

17. Contact

If you have questions about cookies or similar technologies, contact Progressive Robot Ltd at [email protected], call 01244911212, or write to 220 Chester Business Park, Heronsway, Chester, Cheshire CH4 9GB, United Kingdom.