Terms of Use

1. Acceptance

By browsing, accessing, using, submitting forms, downloading materials, creating an account, subscribing, contacting us or otherwise interacting with the Website, you agree to these Terms of Use. If you do not agree, you must stop using the Website.

2. Licence to use the Website

We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Website for lawful personal or internal business purposes. You do not acquire ownership of the Website, content, code, design, data, trade marks or other intellectual property.

3. Content

Website content may include articles, technical tutorials, opinions, software notes, examples, commands, scripts, diagrams, images, videos, downloadable files and service descriptions. Content is for general information only. It is not legal, tax, financial, medical, security, compliance or other professional advice. You must assess suitability, test safely and obtain specialist advice before relying on content for important decisions.

4. Accounts and forms

You must provide accurate information when using forms, requesting quotes, subscribing, opening tickets or creating accounts. You are responsible for maintaining confidentiality of credentials, restricting access, using strong passwords and notifying us of suspected misuse. We may refuse, suspend or remove accounts or submissions that breach these terms or create risk.

5. Acceptable use

You must not:

• use the Website unlawfully, fraudulently, deceptively or harmfully;
• attempt unauthorised access to accounts, systems, servers, APIs, databases or networks;
• probe, scan, test, exploit, bypass or interfere with security except under written authorisation;
• introduce malware, ransomware, spyware, worms, trojans, malicious code or harmful payloads;
• scrape, crawl, harvest, bulk download, mirror, frame or index content outside permissions stated in robots, AI or crawler instructions or with written consent;
• use content to train, fine-tune, evaluate or operate AI systems unless expressly permitted by our published AI terms or written permission;
• send spam, phishing, unsolicited marketing, fake enquiries or automated abusive traffic;
• misrepresent identity, affiliation, authority or source of communications;
• infringe intellectual property, privacy, confidentiality, publicity or contractual rights;
• overload, disrupt, reverse engineer, decompile, disable, damage or impair the Website;
• copy or republish content for commercial exploitation without permission;
• use the Website for high-risk, safety-critical or regulated decisions without independent review;
• assist anyone else to do any of the above.

6. User submissions

You retain ownership of content you submit, but you grant us a worldwide, royalty-free licence to host, copy, process, transmit, display, modify and use it as necessary to operate the Website, respond to you, provide Services, comply with law, protect security and enforce our terms. You warrant that submissions are lawful, accurate, virus-free and do not infringe rights. Do not submit confidential, sensitive or personal information unless necessary and lawful.

7. Intellectual property

The Website and its content are owned by or licensed to Progressive Robot and protected by intellectual property laws. You may view pages in a browser and make reasonable internal copies for evaluation or record-keeping. You must not reproduce, distribute, sell, adapt, translate, create derivative works, remove notices or use branding without permission except as allowed by law.

8. Technical materials and code examples

Commands, scripts, configuration examples, code snippets and technical instructions on the Website may be incomplete, environment-specific or outdated. You are responsible for reviewing, testing, securing and adapting them before use. We are not responsible for damage caused by running commands, changing systems, deploying code or relying on examples without proper review.

9. AI, bots and automated access

Automated access must comply with our robots.txt, llms.txt, ai.json and any published crawler instructions, as well as applicable law. We may block, throttle or challenge bots, scrapers, crawlers, AI agents, vulnerability scanners or automated clients that create load, bypass controls, ignore permissions, misrepresent identity or extract protected content. The website may include technical measures such as rate limiting, signed URLs, CAPTCHAs, fingerprinting, behavioural detection and IP-based blocking to enforce these controls.

10. Third-party links and embedded services

The Website may link to or embed third-party websites, plugins, maps, videos, social networks, app stores, payment processors, fonts, analytics tools and other services. We do not control third-party services and are not responsible for their content, availability, security, policies, terms or practices.

11. Privacy and cookies

Our Privacy Policy explains how we process personal information. Our Cookie Policy explains cookies and similar technologies. By using the Website you acknowledge those policies and any choices you make through the cookie banner or browser settings.

12. Availability and changes

We may update, remove, restrict, suspend, redirect, archive or discontinue any part of the Website at any time. We do not guarantee uninterrupted availability, compatibility, search visibility, page speed, security, absence of errors or continued availability of any feature or content.

13. Security monitoring and enforcement

We may monitor traffic, logs, forms, accounts and technical activity for security, fraud prevention, abuse prevention, analytics, performance and legal compliance. We may block IP addresses, user agents, accounts, requests, submissions or regions where we reasonably believe this is necessary.

14. Vulnerability and abuse reporting

Report legal, content, privacy or security concerns to [email protected]. Security testing must be responsible, limited, lawful and must not access, alter, delete or exfiltrate data. You must stop testing on first impact, avoid disrupting users, avoid social engineering of staff or customers and give us a reasonable period to remediate before any public disclosure. We will work in good faith with researchers who report findings responsibly.

15. Accessibility

We aim to design and improve the Website with accessibility in mind. If you encounter an accessibility issue or need content in an alternative format, contact [email protected].

16. Disclaimers

The Website is provided “as is” and “as available”. To the maximum extent permitted by law, we exclude warranties of accuracy, completeness, currency, fitness for purpose, availability, security, non-infringement, compatibility, performance and error-free operation.

17. Liability

Nothing excludes liability that cannot be excluded by law. Subject to that, we will not be liable for indirect or consequential loss, loss of profits, revenue, business, goodwill, data, opportunity, reputation or anticipated savings arising from Website use. If liability cannot be excluded, our total liability relating to Website use is limited to GBP 100 to the maximum extent permitted by law.

18. Suspension and termination

We may suspend, block or terminate access if you breach these Terms of Use, violate law, create security risk, overload systems, misuse content, infringe rights or harm us, users or third parties. Sections intended to survive termination continue to apply.

19. Governing law

These Terms of Use are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that we may seek urgent protective relief in any appropriate jurisdiction.

20. Contact

Questions about these Terms of Use should be sent to Progressive Robot Ltd at [email protected] or by post to 220 Chester Business Park, Heronsway, Chester, Cheshire CH4 9GB, United Kingdom.