IT Support for Recruitment Agencies UK: CRM, Microsoft 365 & Cybersecurity
What a UK recruitment or staffing business actually needs from an IT partner, counted rather than described: three systems of record instead of one, the CRM and ATS integration surface nobody owns, Microsoft 365 licensing split between consultant desks and back office with the annual cost of each shape worked out, email deliverability treated as a revenue system including Microsoft’s tenant-wide external recipient ceiling, identity and export controls for the consultant who leaves with the database, pay-run continuity for a weekly deadline that cannot move, the five statutory clocks the software has to carry, candidate data retention and the DUAA line on automated screening, and the April 2026 umbrella PAYE liability. Ends with a weighted hundred-point buyer’s scorecard and a pass mark of 70.