Affected versions: 14.04 LTS

πŸ“– ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Clients cannot access shares despite valid-looking credentials.

Environment & Reproduction

Appears after password changes, domain drift, or smb.conf edits.

Root Cause Analysis

Samba user database mismatch or share ACL denies effective access.

Quick Triage

Check testparm output and recent auth log failures.

Step-by-Step Diagnosis

Verify smbpasswd entries, unix users, and share-level permissions.

Illustrative mockup for ubuntu-14-04-lts β€” samba-auth-log-fail
Samba authentication failure in logs β€” Illustrative mockup β€” Progressive Robot

Solution – Primary Fix

Resync credentials, correct smb.conf parameters, and reload services.

Still having issues? Our IT Solutions & Services team can diagnose and resolve this for you. Get in touch for a free consultation.

Illustrative mockup for ubuntu-14-04-lts β€” smbpasswd-sync-fix
Resyncing Samba users and share permissions β€” Illustrative mockup β€” Progressive Robot

Solution – Alternative Approaches

Use dedicated service account and simplified share ACL model.

Verification & Acceptance Criteria

Expected users authenticate and read/write per policy.

Rollback Plan

Restore prior smb.conf and user database backup.

Prevention & Hardening

Track config changes and validate with staged client tests.

NT_STATUS_LOGON_FAILURE and access denied messages.

Related tutorial: View the step-by-step tutorial for Ubuntu 14.04 LTS.

View all Ubuntu 14.04 LTS tutorials on the Tutorials Hub β†’

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

Samba authentication and share permission documentation.

Need Expert Help?

If you cannot resolve this yourself, our team offers hands-on Server Management, Managed IT Services, and flexible Support Plans. Contact us today β€” we respond within one business day.