📖 ~1 min read
Table of contents
Symptom & Impact
SSH key-based access fails, blocking remote administration.
Environment & Reproduction
Ubuntu 16.04 server with hardened SSH settings and user key auth.
Root Cause Analysis
Key mismatch, disabled auth method, or incorrect file permissions.
Quick Triage
Run ssh -vvv from client and inspect auth.log on server.
Step-by-Step Diagnosis
Verify authorized_keys contents, ownership, modes, and sshd config.

Solution – Primary Fix
Install correct public key, repair permissions, and reload sshd.
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Solution – Alternative Approaches
Use temporary console access to recover account and SSH policies.
Verification & Acceptance Criteria
Key login succeeds and password fallback policy matches requirements.
Rollback Plan
Revert sshd_config from backup and restart service safely.
Prevention & Hardening
Use managed key deployment and periodic permission audits.
Related Errors & Cross-Refs
Host key mismatch and PAM account restrictions may co-occur.
Related tutorial: View the step-by-step tutorial for Ubuntu 16.04 LTS.
View all Ubuntu 16.04 LTS tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
OpenSSH server hardening and authentication troubleshooting docs.
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