πŸ“– ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Applications cannot connect to PostgreSQL and data operations fail.

Environment & Reproduction

Seen after config edits, upgrades, or firewall policy changes.

Root Cause Analysis

Incorrect listen addresses, pg_hba rules, or service startup issues.

Quick Triage

Confirm database process is running and local socket accepts connections.

Step-by-Step Diagnosis

Inspect postgres logs, verify postgresql.conf and pg_hba.conf entries, test with psql.

Illustrative mockup for ubuntu-18-04-lts β€” post-122-1
Illustrative PostgreSQL connection error tracing – Progressive Robot β€” Illustrative mockup β€” Progressive Robot

Solution – Primary Fix

Correct listen and authentication settings, reload cluster, and open required firewall ports.

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Illustrative mockup for ubuntu-18-04-lts β€” post-122-2
Illustrative pg_hba and listen fix – Progressive Robot β€” Illustrative mockup β€” Progressive Robot

Solution – Alternative Approaches

Temporarily allow local trusted access for controlled emergency maintenance.

Verification & Acceptance Criteria

Application and manual psql tests connect successfully with expected roles.

Rollback Plan

Restore previous config backups and restart service if auth rules break.

Prevention & Hardening

Version control database configs and enforce staged configuration reviews.

Connection refused, no pg_hba.conf entry, could not connect to server.

Related tutorial: View the step-by-step tutorial for Ubuntu 18.04 LTS.

View all Ubuntu 18.04 LTS tutorials on the Tutorials Hub β†’

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

PostgreSQL authentication and Ubuntu service management documentation.

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