π ~1 min read
Table of contents
Symptom & Impact
Applications cannot connect to PostgreSQL and data operations fail.
Environment & Reproduction
Seen after config edits, upgrades, or firewall policy changes.
Root Cause Analysis
Incorrect listen addresses, pg_hba rules, or service startup issues.
Quick Triage
Confirm database process is running and local socket accepts connections.
Step-by-Step Diagnosis
Inspect postgres logs, verify postgresql.conf and pg_hba.conf entries, test with psql.

Solution – Primary Fix
Correct listen and authentication settings, reload cluster, and open required firewall ports.
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Solution – Alternative Approaches
Temporarily allow local trusted access for controlled emergency maintenance.
Verification & Acceptance Criteria
Application and manual psql tests connect successfully with expected roles.
Rollback Plan
Restore previous config backups and restart service if auth rules break.
Prevention & Hardening
Version control database configs and enforce staged configuration reviews.
Related Errors & Cross-Refs
Connection refused, no pg_hba.conf entry, could not connect to server.
Related tutorial: View the step-by-step tutorial for Ubuntu 18.04 LTS.
View all Ubuntu 18.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
PostgreSQL authentication and Ubuntu service management documentation.
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