π ~1 min read
Table of contents
Symptom & Impact
Custom service repeatedly fails to start, preventing application availability at boot.
Environment & Reproduction
Ubuntu 20.04 hosts running custom unit files after path, permission, or interpreter changes.
Root Cause Analysis
`ExecStart` points to missing/non-executable binary or script with invalid shebang.
Quick Triage
Read unit status and journal output to capture exact `203/EXEC` context.
Step-by-Step Diagnosis
Verify binary path, executable bit, shebang interpreter, and SELinux/AppArmor interactions.

Solution – Primary Fix
Correct `ExecStart` target and permissions, reload daemon, and restart service.
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Solution – Alternative Approaches
Wrap command in launcher script with controlled environment and explicit working directory.
Verification & Acceptance Criteria
Service reaches active state, restart policy behaves correctly, and health checks pass.
Rollback Plan
Restore prior unit file version from version control if fix introduces startup side effects.
Prevention & Hardening
Validate unit files in CI and use absolute paths for binaries/interpreters.
Related Errors & Cross-Refs
`No such file or directory`, permission denied on script, and failed user/group execution.
Related tutorial: View the step-by-step tutorial for Ubuntu 20.04 LTS.
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Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
systemd unit configuration documentation and Ubuntu service deployment best practices.
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