π ~1 min read
Table of contents
Symptom & Impact
Security and troubleshooting visibility is lost because new logs are not persisted.
Environment & Reproduction
Appears after manual chmod/chown, restore scripts, or filesystem remount changes.
Root Cause Analysis
rsyslog cannot write to target paths due to restrictive permissions or missing directories.
Quick Triage
Check daemon status and immediate write errors before rotating or purging logs.
Step-by-Step Diagnosis
Inspect rsyslog config includes and filesystem ACL/mode states on destination paths.

Solution – Primary Fix
Restore correct ownership and permissions, then restart rsyslog safely.
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Solution – Alternative Approaches
Redirect to alternative writable path while remediating original log storage.
Verification & Acceptance Criteria
New log entries appear in expected files and remote forwarding works.
Rollback Plan
Reapply previous logging config and ownership map from system backup.
Prevention & Hardening
Monitor log write failures and enforce immutable permission baselines.
Related Errors & Cross-Refs
omfile: open error, permission denied, and stopped processing action messages.
Related tutorial: View the step-by-step tutorial for Ubuntu 16.04 LTS.
View all Ubuntu 16.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
rsyslog reliability and file permission controls for Ubuntu hosts.
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