πŸ“– ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Python package installs fail due to SSL trust chain issues.

Environment & Reproduction

pip reports certificate verify failed against package indexes.

Root Cause Analysis

Ubuntu 20.04 environments behind proxies or with outdated CA bundles.

Quick Triage

Missing CA certs, intercepted TLS, or incorrect pip index configuration.

Step-by-Step Diagnosis

Inspect pip config, openssl verify chain, and system CA package version.

Illustrative mockup for ubuntu-20-04-lts β€” post-117-1
Illustrative mockup – Progressive Robot β€” Illustrative mockup β€” Progressive Robot

Solution – Primary Fix

Update ca-certificates, align proxy trust store, and reset pip trusted-host misuse.

Still having issues? Our IT Solutions & Services team can diagnose and resolve this for you. Get in touch for a free consultation.

Illustrative mockup for ubuntu-20-04-lts β€” post-117-2
Illustrative mockup – Progressive Robot β€” Illustrative mockup β€” Progressive Robot

Solution – Alternative Approaches

pip install succeeds without disabling SSL verification.

Verification & Acceptance Criteria

Maintain CA store updates and use internal mirror certificates correctly.

Rollback Plan

Escalate when corporate TLS interception policy is undocumented.

Prevention & Hardening

Revert custom pip.conf edits and restore default index settings.

Pip configuration docs and Ubuntu CA certificate management guides.

Related tutorial: View the step-by-step tutorial for Ubuntu 20.04 LTS.

View all Ubuntu 20.04 LTS tutorials on the Tutorials Hub β†’

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

Using –trusted-host is temporary and not a long-term security fix.

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