π ~1 min read
Table of contents
Symptom & Impact
Clients cannot access shares despite valid-looking credentials.
Environment & Reproduction
Appears after password changes, domain drift, or smb.conf edits.
Root Cause Analysis
Samba user database mismatch or share ACL denies effective access.
Quick Triage
Check testparm output and recent auth log failures.
Step-by-Step Diagnosis
Verify smbpasswd entries, unix users, and share-level permissions.

Solution – Primary Fix
Resync credentials, correct smb.conf parameters, and reload services.
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Solution – Alternative Approaches
Use dedicated service account and simplified share ACL model.
Verification & Acceptance Criteria
Expected users authenticate and read/write per policy.
Rollback Plan
Restore prior smb.conf and user database backup.
Prevention & Hardening
Track config changes and validate with staged client tests.
Related Errors & Cross-Refs
NT_STATUS_LOGON_FAILURE and access denied messages.
Related tutorial: View the step-by-step tutorial for Ubuntu 14.04 LTS.
View all Ubuntu 14.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Samba authentication and share permission documentation.
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