π ~1 min read
Table of contents
Symptom & Impact
Remote administration is blocked due to repeated auth failures.
Environment & Reproduction
Common after user home permission changes or key replacement.
Root Cause Analysis
Incorrect file modes, disabled auth methods, or wrong username mapping.
Quick Triage
Review /var/log/auth.log and confirm sshd service is healthy.
Step-by-Step Diagnosis
Validate key ownership, sshd_config directives, and account lock status.

Solution – Primary Fix
Correct permissions and auth settings, then reload sshd safely.
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Solution – Alternative Approaches
Use console access to reset credentials and rebootstrap keys.
Verification & Acceptance Criteria
Key-based login succeeds and password policy behaves as expected.
Rollback Plan
Restore prior sshd_config backup and known-good authorized_keys file.
Prevention & Hardening
Use config management for sshd and monitor auth failure spikes.
Related Errors & Cross-Refs
Permission denied (publickey,password) and account restrictions.
Related tutorial: View the step-by-step tutorial for Ubuntu 14.04 LTS.
View all Ubuntu 14.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
OpenSSH server hardening and Ubuntu authentication docs.
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