📖 ~1 min read
Table of contents
Symptom & Impact
Wireless adapter disappears and no Wi-Fi networks are listed.
Environment & Reproduction
Appears after kernel changes or firmware package issues.
nmcli device status
lspci -nnk | grep -A3 -i network
rfkill list
Root Cause Analysis
Required kernel module or firmware blob failed to load.
Quick Triage
Check rfkill state, detected hardware, and loaded modules.
rfkill list
lsmod | grep -Ei 'iwlwifi|ath|rtw|brcm'
dmesg | grep -Ei 'firmware|wifi|wlan' | tail -n 60
Step-by-Step Diagnosis
Correlate module load failures with firmware package status.
modinfo iwlwifi | head -n 20
apt-cache policy linux-firmware
sudo journalctl -k -b -0 | grep -Ei 'iwlwifi|firmware'

Solution – Primary Fix
Reinstall firmware package and reload Wi-Fi driver modules.
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sudo apt update
sudo apt install --reinstall -y linux-firmware
sudo modprobe -r iwlwifi
sudo modprobe iwlwifi

Solution – Alternative Approaches
Boot previous kernel from GRUB if regression is kernel-specific.
uname -r
grep menuentry /boot/grub/grub.cfg | head -n 20
Verification & Acceptance Criteria
Wireless interface appears and can connect successfully.
nmcli device status
nmcli dev wifi list
ping -c 3 8.8.8.8
Rollback Plan
Revert to known-good kernel/firmware combination.
sudo apt install -y linux-image-
sudo update-grub
Prevention & Hardening
Test kernel updates on representative hardware before wide rollout.
sudo apt-mark showhold
uname -r
Related Errors & Cross-Refs
Related to Secure Boot module signing and rfkill hard blocks.
Related tutorial: View the step-by-step tutorial for Ubuntu 24.04 LTS.
View all Ubuntu 24.04 LTS tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Ubuntu wireless and firmware support documentation.
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