Hotel PMS cyber security is the part of hospitality IT that nobody wants to own. The property management system is bought by operations, installed by a vendor, integrated by whoever supplied the door locks, and then left alone for a decade because it works. Meanwhile it quietly becomes the single most valuable database in the […]
Hotel cyber security fails in the joins. Not usually inside the property management system, not inside the payment terminal, but in the gaps between the reservation platform, the door-lock encoder, the guest network and the agency staff member who started on Friday night. A hotel runs more third-party systems per employee than almost any other […]
Cyber Essentials for hotels has quietly become a commercial document rather than a technical one. It started life as a government scheme to raise the floor on basic controls, and it now turns up in corporate travel tenders, agency accommodation agreements, conference contracts and insurance renewals. The hotel that can produce a current certificate answers […]
Hotel WiFi security is now a commercial problem rather than a facilities one. The wireless network that once existed so guests could check email has become the single largest attack surface most properties own: it carries guest devices you do not control, staff tablets that touch the property management system, card terminals in the bar, […]
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