IT Provider Offboarding: Quick Checklist to Avoid Data Loss
Changing IT partners rarely fails because of the incoming supplier. It fails at the exit, when agents are uninstalled, licences are reclaimed and tenants are separated by people who no longer work for you. This checklist covers the offboarding half of a support transition: building the register from twelve months of invoices, reclaiming tenant, domain and licence ownership, taking an independent verified copy of your data before anything is removed, rotating every human and non-human credential, decommissioning the outgoing provider’s tooling in the right order, and closing the handover with written evidence rather than assurances.
