What hotels and hospitality businesses actually need from an IT partner: a service desk that answers at 2am, segmented networks that keep guests away from the tills, PCI DSS and GDPR duties handled properly, and pricing models that fit shared tills and shift work rather than office logins.
What manufacturers actually need from an IT partner: shift-pattern service cover, a secured boundary between office IT and the machines on the line, ERP and MES recovery targets written against production impact, and pricing models that reflect a factory rather than an office.
What accountancy practices actually need from an IT partner: the security layers that protect client records, the Microsoft 365 configuration that matters more than the licence price, and the compliance duties — UK GDPR, anti-money laundering rules and Making Tax Digital — the practice cannot delegate.
A five-step Windows Server 2016 upgrade assessment: build a real inventory, check hardware against Windows Server 2025, chase application certifications, audit Active Directory prerequisites and price every route — then score each server into go, fix, re-route or defer verdicts.
What Windows Server 2016 Extended Security Updates really cost year by year, why the free-in-Azure route ended in April 2026, and a workload-by-workload framework for choosing between paying for ESU, upgrading to Windows Server 2025 and rehosting in Azure.
Why one jump to Windows Server 2025 beats a two-step upgrade, how the in-place and clean-install routes compare, the CPU and licensing checks that catch teams out, what the project really costs, and a cutover-weekend runbook that lands before the January 2027 deadline.
What the 12 January 2027 deadline actually changes, why it is a board-level risk for UK businesses, how upgrading in place, migrating to Azure, buying Extended Security Updates and replacing workloads with SaaS compare on cost, and a five-month plan that finishes before the change freeze.
Two quotes for maintaining the same twenty-page WordPress site can differ by a factor of ten, and both can be honest — because the phrase covers at least five separate jobs. This guide takes the fee apart into hosting, patching, backups, monitoring and human hours, sets realistic UK price bands against each one by site type and provider model, and shows the arithmetic that explains why a £75 retainer funds almost no labour once fixed platform charges are subtracted. It also covers the costs that never appear on a quote, the warning signs of underpaying and overpaying, and a twelve-month plan you can hold a provider to.
UK managed IT support prices in 2026 span £40 to £150 per user per month, and the gap is where most businesses lose money. This guide breaks down the three real price bands, the pricing models behind every quote, the charges that never appear on the headline figure, and how the numbers compare with hiring in-house.
Twenty-five questions that expose the difference between providers who measure themselves and providers who simply sound convincing — covering scope, SLAs, security, people, pricing and exit rights.
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