Break-Fix vs Managed IT Cost: Proven 5-Year Risk Guide
Break-fix support looks cheaper for a year, then stops being cheaper. This guide runs the full five-year comparison for a 60-user business: what each model bills in year one, where the two lines cross in years two and three, what compounds in years four and five, and the hidden costs — internal time, downtime, deferred replacement, insurance and compliance — that never reach a support invoice. It closes with a worked example and a method for rebuilding the model with your own numbers.
