IT service management

How to move to a new managed IT partner without breaking the business — auditing your exit position, choosing the incoming provider, running an overlap so cover never lapses, handing over credentials and licences, sequencing cutover week, telling staff and suppliers, and the day-thirty review that proves the transition actually finished.

What to demand from a new MSP in your first thirty days — kick-off and credentials, full estate discovery, monitoring and patch baselines, verified restores, MFA and security standards, contract carve-outs, exit rights, and the day-30 review that proves the transition actually finished.