Instinct Was the Buzziest AI Agent Around — Can It Survive Muse?
The Verge’s hands-on review finds Instinct, the text-message AI agent valued at $10 billion, holds its own against Meta’s Muse and OpenAI’s Dots on everyday tasks. We score the review’s tests, compare the three agents on interface, reach and price, examine the Instinct Selections backlash and Instinct’s unchanged legal pages, and set out four ways the contest could end, plus what businesses should do as customers start sending agents instead of people.
