Hotel phishing is the most successful attack running against UK hospitality right now, and it does not start in a server room. It starts at a desk in your lobby, or in a back-office reservations inbox, where somebody whose entire job is to be helpful to strangers opens an attachment from a stranger. Every other […]
Captive portal security is the part of hotel WiFi that guests see first and hotels understand least. The captive portal is the branded splash page that appears when a phone or laptop joins your guest network, asks for a room number or an email address, and then lets the device onto the internet. It looks […]
Hotel PMS cyber security is the part of hospitality IT that nobody wants to own. The property management system is bought by operations, installed by a vendor, integrated by whoever supplied the door locks, and then left alone for a decade because it works. Meanwhile it quietly becomes the single most valuable database in the […]
Hotel cyber security fails in the joins. Not usually inside the property management system, not inside the payment terminal, but in the gaps between the reservation platform, the door-lock encoder, the guest network and the agency staff member who started on Friday night. A hotel runs more third-party systems per employee than almost any other […]
Captive portal pages are the most-clicked screens in British hospitality and the least-owned systems in the building. Every guest who joins the wireless network meets one, accepts whatever it says, and moves on. In 2026 a Russian state-linked operation turned that habit into a global intrusion campaign, and the lesson for UK hotels is uncomfortable: […]
Hotel WiFi security is now a commercial problem rather than a facilities one. The wireless network that once existed so guests could check email has become the single largest attack surface most properties own: it carries guest devices you do not control, staff tablets that touch the property management system, card terminals in the bar, […]
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