Hotel WiFi security is now a commercial problem rather than a facilities one. The wireless network that once existed so guests could check email has become the single largest attack surface most properties own: it carries guest devices you do not control, staff tablets that touch the property management system, card terminals in the bar, […]
Disaster recovery for property management companies is almost always discussed as an IT subject and filed away as one. It is not an IT subject. It is a question about what happens to four hundred tenancies, forty landlords and one client money account on the Tuesday morning when nothing loads, nobody can see a tenancy […]
Microsoft 365 for property management is almost never a technology decision. It is an information architecture decision that happens to be billed per user per month. Most UK letting agents, block managers and managing agents already pay for Microsoft 365 — the licences sit on the direct debit every month — and yet the tenancy […]
Business email compromise is the fraud that costs property firms real money, and it almost never looks like a hack. There is no ransom note, no encrypted server, no downtime. There is an email from a landlord you have paid for six years saying their bank has changed, or an invoice from the roofing contractor […]
Cyber security checklist templates written for a generic office do not survive contact with a lettings or block management business. The generic version assumes one building, one network, one set of laptops and a tidy boundary between staff and everyone else. A managing agent has none of that. It has branch offices, site laptops in […]
Cyber Essentials for property management companies has quietly changed from a badge some firms collected to a condition of winning and keeping work. Local authorities, housing associations, build-to-rent investors, insurers and institutional landlords increasingly ask for the certificate before they hand a managing agent a portfolio. If you cannot produce one, you are not negotiating […]
What a managing agent actually needs from an IT partner: lettings and client accounting systems kept running, client money and tenant data duties evidenced as a by-product of normal service, out-of-hours emergencies understood, and pricing that reflects an agency rather than an office.
What a law practice actually needs from an IT partner: case management and accounts systems kept running, SRA and GDPR duties evidenced as a by-product of normal service, completion-day urgency understood, and pricing that reflects a firm rather than an office.
What hotels and hospitality businesses actually need from an IT partner: a service desk that answers at 2am, segmented networks that keep guests away from the tills, PCI DSS and GDPR duties handled properly, and pricing models that fit shared tills and shift work rather than office logins.
What manufacturers actually need from an IT partner: shift-pattern service cover, a secured boundary between office IT and the machines on the line, ERP and MES recovery targets written against production impact, and pricing models that reflect a factory rather than an office.
