Cost per resolution is the number the enterprise support market has settled on, and it is the one number Cresta does not print anywhere. The company sells AI agents that handle enterprise support from first contact to closed ticket, and its site documents the outcomes those agents produce in generous detail. It documents what they […]
Cresta AI Agent is sold as one continuous path: discover what to automate, build the agent, test it, deploy it, then keep improving it after launch. That promise is the whole pitch for putting AI agents in front of enterprise support queues rather than another scripted bot. It is also the claim that is easiest […]
Training Simulator is Cresta’s answer to a problem every contact centre recognises: agents learn on live calls, in front of real customers, and the mistakes they make while learning are mistakes customers actually experience. Launched on 9 July 2026, the product drops agents into conversations with simulated customers that argue back, get frustrated, and escalate […]
Claude Academy course pages now describe twenty-six structured courses carrying 415 lessons, 44 quizzes and 79.25 hours of stated teaching time. That is the number you get by opening every course page and adding up what each one declares. It is not the number you get from the catalogue’s own index, which advertises roughly fifty […]
Generative Media Tool is the name Adobe gave, on 8 September 2026, to the thing every editor has been doing badly for two years: leaving the timeline to go and make something, then coming back with a file that does not match the cut. Draw a range on any track, describe what is missing, pick […]
2-bit quantization is the only reason a 320-billion-parameter model appears in the same sentence as a laptop. Z.ai shipped GLM-5.3-Flash in August 2026 under an MIT licence, and within days the community had squeezed the full-precision checkpoint from 641.64 GB down to 108.72 GB. The headlines that followed said the same thing in different words: […]
HappySeeds is an AI app builder that turns a chat thread into a deployed web application, with user accounts, a database, one-click hosting and Stripe payments already wired in. It launched at the end of May 2026, and it has since built one of the largest content operations of any tool its size: 620 URLs […]
Opaque recurrence is the phrase that put a glossary in the news. On 7 September 2026 TechCrunch republished its running dictionary of artificial intelligence vocabulary under the headline “Opaque recurrence, and other AI terms that you should probably know.” The term had existed in public for five days. That is a strange thing for a […]
Mistral valuation headlines on 8 September 2026 carried two different numbers for the same company on the same day. Agence France-Presse filed “French AI firm Mistral valued at 21 billion euros after latest funding”. Reuters filed “French AI company Mistral hits $24 billion valuation in funding round”. CNBC went with “Mistral bags $24 billion valuation”. […]
Mistral Series D funding closed on 8 September 2026 at €3 billion, led by Samsung Electronics, at a post-money valuation of more than €21 billion. The company calls it the largest equity fundraising round ever completed by a European technology company, and on the narrow terms it sets out, that is true. Every major outlet […]
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