📖 ~1 min read
Table of contents
Symptom & Impact
`errpt` reports `DISK_ERR4` and `PATH_HAS_FAILED` and I/O latency spikes on hdisk LUNs.
Environment & Reproduction
AIX 7.2 LPAR on Power9 with dual VIOS NPIV fabric after a SAN switch firmware update.
Root Cause Analysis
One fabric path is missing or in `Failed` state in `lspath` due to fcs adapter reset.
Quick Triage
Run `errpt -a | more`, `lspath -l hdiskN` and `fcstat fcs0` to see link drops.
Step-by-Step Diagnosis
`lspath -l hdiskN -F’name parent path_status status’` shows `Failed` on a fcsX path.

Solution – Primary Fix
Re-enable the path: `chpath -l hdiskN -p fscsiX -s enable` then `cfgmgr -v`.
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Solution – Alternative Approaches
Remove and rediscover the dead path: `rmpath -l hdiskN -p fscsiX -d` followed by `cfgmgr`.
Verification & Acceptance Criteria
All paths show `Enabled` in `lspath` and `errpt` stops generating `PATH_HAS_FAILED` entries.
Rollback Plan
Re-disable the path with `chpath -l hdiskN -p fscsiX -s disable` if it destabilises traffic.
Prevention & Hardening
Enable `dyntrk=yes` and `fc_err_recov=fast_fail` on every fscsiX device permanently.
Related Errors & Cross-Refs
Often pairs with `SC_DISK_ERR2` from MPIO and VIOS `vfc_err` events.
Related tutorial: View the step-by-step tutorial for aix-7.2.
View all aix-7.2 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
IBM Docs: MPIO PCM, `lspath`, `chpath`, and Power9 NPIV best practices.
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