π ~1 min read
Table of contents
Symptom & Impact
Hosts cannot resolve domain names, causing package, API, and application failures.
Environment & Reproduction
Occurs after edits to network interfaces, DHCP settings, or resolv.conf integration.
Root Cause Analysis
Incorrect nameserver entries or resolver overwrite behavior breaks DNS lookups.
Quick Triage
Test raw connectivity, then compare DNS responses across resolvers and tools.
Step-by-Step Diagnosis
Review resolver configuration chain and active interface settings.

Solution – Primary Fix
Set valid resolvers and persistent network configuration for stable name resolution.
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Solution – Alternative Approaches
Use temporary resolver overrides while implementing permanent interface updates.
Verification & Acceptance Criteria
Forward and reverse DNS queries succeed for required internal and external hosts.
Rollback Plan
Restore prior network and resolver files from known-good backups.
Prevention & Hardening
Standardize network templates and monitor resolver drift after reboots.
Related Errors & Cross-Refs
Related issues include temporary failure resolving, NXDOMAIN, and timeout errors.
Related tutorial: View the step-by-step tutorial for Ubuntu 14.04 LTS.
View all Ubuntu 14.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Review Ubuntu networking and resolver management documentation.
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