Affected versions: 16.04 LTS

πŸ“– ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Applications randomly fail host lookups, producing intermittent outages and deployment instability.

Environment & Reproduction

Ubuntu 16.04 systems with mixed static and DHCP DNS settings are most likely to reproduce this.

Root Cause Analysis

Resolver configuration drift and upstream nameserver inconsistency cause unresolved or delayed queries.

Quick Triage

Test direct queries against each nameserver and compare with local resolver output.

Step-by-Step Diagnosis

Inspect /etc/resolv.conf ownership, network scripts, and resolver logs while correlating failures with interface renewals.

Illustrative mockup for ubuntu-16-04-lts β€” dns_failure_problem
Intermittent DNS timeout errors on Ubuntu 16.04 β€” Illustrative mockup β€” Progressive Robot

Solution – Primary Fix

Define a single DNS source of truth, apply explicit nameservers, restart networking, and clear local caches.

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Illustrative mockup for ubuntu-16-04-lts β€” dns_failure_solution
Stable resolver configuration restored on Ubuntu 16.04 β€” Illustrative mockup β€” Progressive Robot

Solution – Alternative Approaches

Deploy a local caching resolver or DNS forwarder to isolate unstable upstream behavior.

Verification & Acceptance Criteria

Repeated dig tests and application transactions succeed through network restarts.

Rollback Plan

Restore previous network profile backups if new resolver order breaks internal domains.

Prevention & Hardening

Manage DNS settings via configuration management and alert on unauthorized resolver edits.

Associated symptoms include apt mirror lookup failures and internal API name resolution flaps.

Related tutorial: View the step-by-step tutorial for Ubuntu 16.04 LTS.

View all Ubuntu 16.04 LTS tutorials on the Tutorials Hub β†’

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

Consult Ubuntu networking references and enterprise DNS operations documentation.

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