π ~1 min read
Table of contents
Symptom & Impact
No sound devices are available and playback fails system-wide.
Environment & Reproduction
Common after kernel updates, HDMI changes, or profile migrations.
Root Cause Analysis
PulseAudio state corruption, ALSA module mismatch, or default sink changes.
Quick Triage
Confirm output is not muted and selected sink is correct.
Step-by-Step Diagnosis
Inspect pactl list, aplay -l, and journal logs for ALSA or PulseAudio errors.

Solution – Primary Fix
Reset PulseAudio config, reload ALSA modules, and set desired default output.
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Solution – Alternative Approaches
Switch to analog profile or disable conflicting HDMI sink temporarily.
Verification & Acceptance Criteria
Audio playback works on reboot and volume controls respond normally.
Rollback Plan
Restore previous user audio configs if custom routing is required.
Prevention & Hardening
Document stable audio profiles for standard endpoint hardware models.
Related Errors & Cross-Refs
Dummy output, failed to connect to PulseAudio, no such card.
Related tutorial: View the step-by-step tutorial for Ubuntu 18.04 LTS.
View all Ubuntu 18.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
PulseAudio, ALSA, and Ubuntu desktop audio troubleshooting docs.
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