📖 ~1 min read
Table of contents
Symptom & Impact
Wireless networking disappears after reboot or fresh installation.
Environment & Reproduction
No Wi-Fi toggle, no nearby SSIDs, or adapter shown as unavailable.
Root Cause Analysis
Laptops with Broadcom, Realtek, or Intel chipsets on Ubuntu 20.04.
Quick Triage
Missing firmware, blocked radio state, or unloaded kernel module.
Step-by-Step Diagnosis
Run lspci -nnk, lsmod, and rfkill list to identify chipset and soft/hard blocks.

Solution – Primary Fix
Install correct firmware package, unblock radio, reload module, and restart NetworkManager.
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Solution – Alternative Approaches
Confirm SSID list appears and stable DHCP lease is assigned.
Verification & Acceptance Criteria
Keep linux-firmware updated and avoid third-party driver conflicts.
Rollback Plan
Escalate if adapter is absent from PCI/USB enumeration entirely.
Prevention & Hardening
Revert to previous kernel and remove recently added DKMS wireless drivers.
Related Errors & Cross-Refs
Ubuntu Wi-Fi docs, linux-firmware package notes, and vendor driver guidance.
Related tutorial: View the step-by-step tutorial for Ubuntu 20.04 LTS.
View all Ubuntu 20.04 LTS tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Airplane mode can persist in firmware and requires rfkill unblocking.
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