📖 ~1 min read
Table of contents
Symptom & Impact
Internal clients lose internet access despite gateway reachability because NAT translation is not active.
Environment & Reproduction
Typically appears after interface rename, service restart, or role updates.
Get-Service RemoteAccess
Get-NetIPInterface
Get-NetRoute
Root Cause Analysis
NAT interface role assignment mismatch or RRAS service state drift prevents packet forwarding.
Quick Triage
Check RRAS service, interface roles, and default route path.
Get-Service RemoteAccess
Get-NetIPInterface | Select InterfaceAlias,Forwarding
Get-WinEvent -LogName System -MaxEvents 20
Step-by-Step Diagnosis
Verify external/internal adapter mapping and forwarding policies.
Get-NetAdapter
Get-NetNat
Get-NetRoute -DestinationPrefix 0.0.0.0/0
Solution – Primary Fix
Re-enable forwarding and recreate NAT mapping.
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Set-NetIPInterface -InterfaceAlias 'LAN' -Forwarding Enabled
New-NetNat -Name CorpNAT -InternalIPInterfaceAddressPrefix 10.0.0.0/24
Restart-Service RemoteAccess
Solution – Alternative Approaches
Reconfigure RRAS role if NAT object is inconsistent.
Remove-NetNat -Name CorpNAT -Confirm:$false
New-NetNat -Name CorpNAT -InternalIPInterfaceAddressPrefix 10.0.0.0/24
Verification & Acceptance Criteria
Clients egress through NAT and maintain stable outbound sessions.
Get-NetNat
Test-NetConnection 1.1.1.1 -Port 53
tracert 8.8.8.8
Rollback Plan
Undo NAT changes and return to upstream gateway path if needed.
Remove-NetNat -Name CorpNAT -Confirm:$false
Set-NetIPInterface -InterfaceAlias 'LAN' -Forwarding Disabled
Prevention & Hardening
Pin adapter aliases and validate RRAS config after OS and NIC maintenance.
Get-NetIPInterface | Export-Csv interfaces.csv -NoTypeInformation
Get-NetNat | Export-Csv nat-state.csv -NoTypeInformation


Related Errors & Cross-Refs
Frequently overlaps with missing static routes and firewall egress policy conflicts.
Related tutorial: View the step-by-step tutorial for Windows Server 2022.
View all Windows Server 2022 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Microsoft Learn: RRAS deployment and NAT configuration on Windows Server.
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