📖 ~1 min read
Table of contents
Symptom & Impact
Wi-Fi disconnects during transfers or video calls, causing dropped sessions and intermittent application failures.
Environment & Reproduction
Common on laptops using iwlwifi with aggressive power saving defaults.
Root Cause Analysis
Driver power-save, firmware behavior, or AP compatibility issues can cause periodic link resets under sustained throughput.
Quick Triage
Confirm firmware and kernel module messages around disconnect events.
Step-by-Step Diagnosis
Correlate drop timestamps with driver logs and power settings.

Solution – Primary Fix
Disable problematic Wi-Fi power saving for the connection and reload networking stack.
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Solution – Alternative Approaches
Update linux-firmware and test newer HWE kernel if chipset bug is fixed upstream.
Verification & Acceptance Criteria
Long transfer tests complete without disconnects and packet loss remains within baseline.
Rollback Plan
Remove custom NetworkManager override and restart service to return default power behavior.
Prevention & Hardening
Keep firmware current and standardize AP channel settings for corporate wireless fleets.
Related Errors & Cross-Refs
Can overlap with DNS timeout symptoms and VPN reconnect loops after link drops.
Related tutorial: View the step-by-step tutorial for Ubuntu 22.04 LTS.
View all Ubuntu 22.04 LTS tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Ubuntu wireless troubleshooting and Intel iwlwifi guidance.
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