📖 ~1 min read
Table of contents
Symptom & Impact
Users with valid keys are denied access, blocking remote administration and automation jobs.
Environment & Reproduction
Appears after tightening sshd settings, changing file ownership, or enabling strict modes.
Root Cause Analysis
Permission mismatch, disabled pubkey auth directives, or incorrect AuthorizedKeysFile path.
Quick Triage
Keep an open console session and test sshd configuration before restarting daemon.
Step-by-Step Diagnosis
Use verbose SSH client output and server auth logs to identify the exact rejection reason.

Solution – Primary Fix
Restore correct file permissions and sshd directives, then reload daemon safely.
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Solution – Alternative Approaches
Use emergency serial console access and temporary password login while key paths are repaired.
Verification & Acceptance Criteria
Key-based login succeeds for approved users and unauthorized methods remain blocked.
Rollback Plan
Revert to previous sshd configuration backup and restore known-good ACLs.
Prevention & Hardening
Validate hardening changes in staging and automate permissions checks with compliance scripts.
Related Errors & Cross-Refs
Can overlap with home directory ACL issues and SELinux/AppArmor policy denials.
Related tutorial: View the step-by-step tutorial for Ubuntu 20.04 LTS.
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Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
OpenSSH server documentation and Ubuntu security hardening recommendations.
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