π ~1 min read
Table of contents
Symptom & Impact
Web server returns forbidden or file access errors after code deployment.
Environment & Reproduction
Ubuntu 18.04 with Apache or Nginx serving files copied by privileged deployment process.
Root Cause Analysis
Ownership, permissions, or ACL settings do not allow web service account to read content.
Quick Triage
Check file ownership and directory execute bits along full document root path.
Step-by-Step Diagnosis
Inspect permissions recursively and correlate with web server error logs.

Solution – Primary Fix
Apply correct owner/group and least-privilege modes for files and directories.
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Solution – Alternative Approaches
Use deployment user/group strategy with controlled ACLs for shared write paths.
Verification & Acceptance Criteria
Application loads normally and no permission errors appear in server logs.
Rollback Plan
Revert to prior permission baseline if new policy breaks application writes.
Prevention & Hardening
Enforce permission standards in deployment automation and periodic compliance checks.
Related Errors & Cross-Refs
403 Forbidden, AH00035 access denied, and Nginx open() failed permission denied.
Related tutorial: View the step-by-step tutorial for Ubuntu 18.04 LTS.
View all Ubuntu 18.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Linux file permission model and web server hardening guides for Ubuntu.
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