Affected versions: Windows Server 2016

📖 ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution — Primary Fix
  7. Solution — Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

SMB falls back to TCP and CPU usage rises.

Environment & Reproduction

Occurs after asymmetrical firmware updates.

Get-NetAdapterRdma
Get-SmbClientNetworkInterface

Root Cause Analysis

Capability negotiation fails due to mismatch.

Quick Triage

Confirm RDMA enabled status on both ends.

Step-by-Step Diagnosis

Compare RoCE/iWARP modes and versions.

Illustrative mockup for windows-server-2016 — terminal_or_powershell
RDMA diagnostics — Illustrative mockup — Progressive Robot

Solution — Primary Fix

Align firmware/driver versions and reset SMB sessions.

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Disable-NetAdapterRdma -Name 'RDMA1'
Enable-NetAdapterRdma -Name 'RDMA1'
Illustrative mockup for windows-server-2016 — event_or_log_viewer
SMB Direct restored — Illustrative mockup — Progressive Robot

Solution — Alternative Approaches

Tune multichannel/TCP as temporary mitigation.

Verification & Acceptance Criteria

Active SMB sessions use RDMA again.

Rollback Plan

Revert to previously matched firmware-driver pair.

Prevention & Hardening

Enforce paired upgrades via compatibility matrix.

Related to RSS/VMQ and cluster latency alarms.

Related tutorial: View the step-by-step tutorial for Windows Server 2016.

View all Windows Server 2016 tutorials on the Tutorials Hub →

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

SMB Direct deployment references.

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