π ~1 min read
Table of contents
Symptom & Impact
Operational logs disappear, reducing incident visibility and audit completeness.
Environment & Reproduction
Follows disk full incidents or permission issues on log spool directories.
Root Cause Analysis
Rsyslog queues stall when spool writes fail and worker actions cannot flush events.
Quick Triage
Confirm free disk space and check rsyslog service health and queue state.
Step-by-Step Diagnosis
Inspect rsyslog error logs, spool directory ownership, and output action status.

Solution – Primary Fix
Reclaim disk space, correct permissions, and restart rsyslog to resume ingestion.
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Solution – Alternative Approaches
Route critical logs to remote collector while local spool recovers.
Verification & Acceptance Criteria
New log entries appear continuously and no backlog warnings remain.
Rollback Plan
Return to previous rsyslog config if new queue parameters increase drop rate.
Prevention & Hardening
Protect dedicated log partitions and alert on spool queue growth.
Related Errors & Cross-Refs
omfile write errors, queue full warnings, and suspended action notifications.
Related tutorial: View the step-by-step tutorial for Ubuntu 14.04 LTS.
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Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Rsyslog queue tuning and Linux logging resilience references.
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