Affected versions: 14.04

πŸ“– ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Operational logs disappear, reducing incident visibility and audit completeness.

Environment & Reproduction

Follows disk full incidents or permission issues on log spool directories.

Root Cause Analysis

Rsyslog queues stall when spool writes fail and worker actions cannot flush events.

Quick Triage

Confirm free disk space and check rsyslog service health and queue state.

Step-by-Step Diagnosis

Inspect rsyslog error logs, spool directory ownership, and output action status.

Illustrative mockup for ubuntu-14-04-lts β€” rsyslog-drop-alert
Monitoring alert for missing syslog ingestion β€” Illustrative mockup β€” Progressive Robot

Solution – Primary Fix

Reclaim disk space, correct permissions, and restart rsyslog to resume ingestion.

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Illustrative mockup for ubuntu-14-04-lts β€” rsyslog-queue-recovery
Recovering rsyslog queue and write permissions β€” Illustrative mockup β€” Progressive Robot

Solution – Alternative Approaches

Route critical logs to remote collector while local spool recovers.

Verification & Acceptance Criteria

New log entries appear continuously and no backlog warnings remain.

Rollback Plan

Return to previous rsyslog config if new queue parameters increase drop rate.

Prevention & Hardening

Protect dedicated log partitions and alert on spool queue growth.

omfile write errors, queue full warnings, and suspended action notifications.

Related tutorial: View the step-by-step tutorial for Ubuntu 14.04 LTS.

View all Ubuntu 14.04 LTS tutorials on the Tutorials Hub β†’

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

Rsyslog queue tuning and Linux logging resilience references.

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