📖 ~1 min read
Table of contents
Symptom & Impact
Web app returns 403 or fails file access while service appears active on RHEL 9.
Environment & Reproduction
Run `getenforce` and `ausearch -m AVC -ts recent` to confirm SELinux policy denials.
Root Cause Analysis
Ensure troubleshooting tools are installed: `setroubleshoot-server`, `policycoreutils-python-utils`.
Quick Triage
Check `systemctl status httpd` or target service to correlate permission errors with startup state.
Step-by-Step Diagnosis
Inspect `journalctl -u httpd` and audit logs for exact denied class and context pair.

Solution – Primary Fix
Capture current labels via `ls -lZ` and booleans via `getsebool -a` before changes.
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Solution – Alternative Approaches
Confirm reachable port and active `firewalld` rules so SELinux and network causes are separated.
Verification & Acceptance Criteria
Set proper context with `semanage fcontext` and apply with `restorecon -Rv` on app paths.
Rollback Plan
Enable required booleans like `httpd_can_network_connect` and create minimal local policy if needed.
Prevention & Hardening
Retest endpoint access and confirm no new AVC denials after workload replay.
Related Errors & Cross-Refs
Include SELinux labeling and boolean settings in deployment automation.
Related tutorial: View the step-by-step tutorial for rhel-9.
View all rhel-9 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Share AVC records, current policy modules, and exact path labels for support review.
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