π ~1 min read
Table of contents
Symptom & Impact
HTTPS requests fail with certificate verification errors across package tools and apps.
Environment & Reproduction
Happens on Ubuntu 22.04 LTS with stale ca-certificates package or custom trust changes.
Root Cause Analysis
Local trust store lacks current intermediate/root certificates needed by remote endpoints.
Quick Triage
Validate system date first because clock skew can mimic trust failures.
Step-by-Step Diagnosis
Check CA package status and inspect TLS chain with openssl s_client.

Solution – Primary Fix
Update CA bundle and rebuild trust store.
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Solution – Alternative Approaches
Install enterprise root certificates into /usr/local/share/ca-certificates when required by policy.
Verification & Acceptance Criteria
curl and apt HTTPS operations complete without verify failures.
Rollback Plan
Revert custom CA additions and restore prior trust config from backup snapshot.
Prevention & Hardening
Keep CA packages updated and track trust-store modifications through change control.
Related Errors & Cross-Refs
Common alongside NTP drift and proxy TLS interception misconfiguration.
Related tutorial: View the step-by-step tutorial for Ubuntu 22.04 LTS.
View all Ubuntu 22.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
See man update-ca-certificates and Ubuntu security certificate documentation.
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