Affected versions: Debian 10

📖 ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Reliable DNS is required for package updates, APIs, and service discovery.

Environment & Reproduction

Host resolves no domains, while direct IP connections may still work.

Root Cause Analysis

Instances with custom networking, changed resolv.conf, or broken upstream DNS.

Quick Triage

Invalid nameserver entries, resolver service failure, or blocked DNS egress.

Step-by-Step Diagnosis

Collect resolver config and command output for failed lookups.

Illustrative mockup for debian-10 — terminal_or_shell
dig and ping name lookup failures in shell — Illustrative mockup — Progressive Robot

Solution – Primary Fix

Set valid nameservers and restart resolver or networking service.

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Illustrative mockup for debian-10 — log_or_config
resolv.conf and resolver service settings under review — Illustrative mockup — Progressive Robot

Solution – Alternative Approaches

Persist DNS settings in network manager and document fallback resolvers.

Verification & Acceptance Criteria

Confirm dig and apt update succeed for known domains.

Rollback Plan

Apply infrastructure templates with tested DNS defaults.

Prevention & Hardening

Track DNS query failure rates and resolver service uptime.

Restore previous resolver config from backup if new settings fail.

Related tutorial: View the step-by-step tutorial for debian-10.

View all debian-10 tutorials on the Tutorials Hub →

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

Debian resolver documentation and systemd-resolved manuals.

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