📖 ~1 min read
Table of contents
Symptom & Impact
pip install fails with certificate verification errors, blocking Python dependency deployment.
Environment & Reproduction
Ubuntu 18.04 systems with outdated CA bundle, proxy TLS interception, or wrong system time.
Root Cause Analysis
TLS chain cannot be validated by current trust store or local SSL configuration.
Quick Triage
Test TLS handshake to package index and verify CA package and time settings.
Step-by-Step Diagnosis
Inspect certificate chain, proxy behavior, and Python SSL module trust path.

Solution – Primary Fix
Update ca-certificates, correct time drift, and configure trusted proxy certificates.
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Solution – Alternative Approaches
Use internal package index with managed certificates for enterprise environments.
Verification & Acceptance Criteria
pip installs dependencies over HTTPS without certificate warnings or failures.
Rollback Plan
Revert CA changes if trust path modifications break other TLS-dependent applications.
Prevention & Hardening
Automate CA updates and monitor certificate expiry for internal and external endpoints.
Related Errors & Cross-Refs
CERTIFICATE_VERIFY_FAILED, TLSV1_ALERT_UNKNOWN_CA, and handshake timeout issues.
Related tutorial: View the step-by-step tutorial for Ubuntu 18.04 LTS.
View all Ubuntu 18.04 LTS tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Python packaging and Ubuntu CA trust store documentation for secure package delivery.
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