π ~1 min read
Table of contents
Symptom & Impact
Boot sequence stalls for extended periods, delaying service availability and autoscaling readiness.
Environment & Reproduction
Ubuntu 20.04 cloud images with misconfigured datasource metadata or network dependency chain.
Root Cause Analysis
Cloud-init waits on unreachable metadata endpoints or interfaces that never become ready.
Quick Triage
Review `cloud-init status –long` and boot logs to identify blocked module stage.
Step-by-Step Diagnosis
Inspect datasource config, NIC naming, and routing to metadata service endpoints.

Solution – Primary Fix
Set correct datasource list/network config and clean cloud-init state before controlled reboot.
Still having issues? Our IT Solutions & Services team can diagnose and resolve this for you. Get in touch for a free consultation.

Solution – Alternative Approaches
Disable unused modules or adjust timeout thresholds for non-cloud deployments.
Verification & Acceptance Criteria
Boot completes within expected SLO and cloud-init reaches `done` consistently.
Rollback Plan
Reinstate previous datasource configuration if image customization introduces startup regressions.
Prevention & Hardening
Template validated cloud-init configs and test boots across target cloud providers.
Related Errors & Cross-Refs
`A start job is running for cloud-init`, metadata timeout, and failed network-config stages.
Related tutorial: View the step-by-step tutorial for Ubuntu 20.04 LTS.
View all Ubuntu 20.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Cloud-init documentation for datasource selection and Ubuntu cloud image tuning.
Need Expert Help?
If you cannot resolve this yourself, our team offers hands-on Server Management, Managed IT Services, and flexible Support Plans. Contact us today β we respond within one business day.