π ~1 min read
Table of contents
Symptom & Impact
Users cannot log in with keys and are denied or prompted for passwords.
Environment & Reproduction
Often follows key rotation, permission changes, or hardened sshd configuration updates.
Root Cause Analysis
Authorized key validation fails due to permissions, format issues, or policy restrictions.
Quick Triage
Review sshd logs, account shell status, and user home directory ownership.
Step-by-Step Diagnosis
Trace authentication decision points in verbose client and server logs.

Solution – Primary Fix
Correct file permissions, key placement, and sshd auth directives, then reload service.
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Solution – Alternative Approaches
Use temporary break-glass account controls while key auth is restored.
Verification & Acceptance Criteria
Public key login succeeds and unauthorized keys remain blocked.
Rollback Plan
Reapply prior sshd configuration and key set if new policy blocks valid access.
Prevention & Hardening
Automate key deployment validation and enforce secure file-permission baselines.
Related Errors & Cross-Refs
Related to PAM account restrictions and locked user states.
Related tutorial: View the step-by-step tutorial for Debian 9.
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Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
OpenSSH and Debian secure remote-access documentation.
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