📖 ~1 min read
Table of contents
Symptom & Impact
Wireless networks disappear and no adapter is available in settings.
Environment & Reproduction
Occurs after reboot, suspend resume, or firmware package changes.
Root Cause Analysis
Missing firmware blobs, blocked rfkill state, or unloaded kernel module.
Quick Triage
Check airplane mode, rfkill status, and whether hardware is listed by lspci.
Step-by-Step Diagnosis
Run lspci -nnk, lsmod, dmesg grep firmware, and rfkill list to isolate failure.

Solution – Primary Fix
Install correct firmware package, unblock radio, reload module, and restart NetworkManager.
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Solution – Alternative Approaches
Use OEM or HWE kernel branch when chipset support is incomplete.
Verification & Acceptance Criteria
SSID list appears, stable connection persists, and reconnect works after reboot.
Rollback Plan
Revert recent driver and DKMS changes if regression started after updates.
Prevention & Hardening
Pin known-good firmware package versions on critical field systems.
Related Errors & Cross-Refs
No Wi-Fi adapter found, firmware failed to load, soft blocked wireless.
Related tutorial: View the step-by-step tutorial for Ubuntu 18.04 LTS.
View all Ubuntu 18.04 LTS tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Linux wireless subsystem docs and Ubuntu network troubleshooting guides.
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