📖 ~1 min read
Table of contents
Symptom & Impact
Custom rich rules appear present but traffic behavior does not match expectation.
Environment & Reproduction
Allowed traffic still drops or blocked traffic unexpectedly passes in certain scenarios.
Root Cause Analysis
Rule ordering, wrong zone, source mismatch, or runtime-only modifications.
Quick Triage
List rich rules per zone and verify active interfaces and source networks.
Step-by-Step Diagnosis
Review how rich rules interact with default zone policy and service entries.

Solution – Primary Fix
Persist tested runtime changes with –permanent and reload firewalld safely.
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Solution – Alternative Approaches
Confirm IPv4 or IPv6 family and source address definitions are accurate.
Verification & Acceptance Criteria
Temporarily add log prefixes to rich rules to observe match behavior.
Rollback Plan
Ensure service itself listens as expected before blaming firewall policy.
Prevention & Hardening
Reload firewalld and retest connection matrix from each source segment.
Related Errors & Cross-Refs
Document rich rules with intent and test cases in infrastructure code.
Related tutorial: View the step-by-step tutorial for rhel-9.
View all rhel-9 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Run connectivity tests that prove both allow and deny paths behave correctly.
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