📖 ~1 min read
Table of contents
Symptom & Impact
chronyd remains unsynchronized on RHEL 7, causing drift that affects logs, TLS, and distributed workloads.
Environment & Reproduction
chronyc tracking reports not synchronized and applications report certificate time or token expiration anomalies.
Root Cause Analysis
Unavailable NTP servers, blocked UDP 123 traffic, incorrect chrony.conf entries, or conflicting time services.
Quick Triage
Run systemctl status chronyd, chronyc sources -v, and verify network route and DNS health before deeper changes.
Step-by-Step Diagnosis
Use journalctl -u chronyd and journalctl -xe to identify reachability, source rejection, or step threshold events.

Solution – Primary Fix
Review /etc/chrony.conf server and allow directives, then test with chronyc makestep where appropriate.
Still having issues? Our IT Solutions & Services team can diagnose and resolve this for you. Get in touch for a free consultation.

Solution – Alternative Approaches
Set valid NTP servers, restart chronyd, allow UDP 123 through firewalld where needed, and confirm synchronized state.
Verification & Acceptance Criteria
SELinux usually permits chronyd defaults, but firewalld outbound and inbound policy must allow UDP 123 for selected topology.
Rollback Plan
Verify chronyd active state with systemctl status and ensure applications stop reporting time-related failures.
Prevention & Hardening
Restore previous chrony.conf if new server list introduces instability, then restart and re-validate synchronization.
Related Errors & Cross-Refs
Use redundant time sources, monitor drift metrics, and avoid running multiple NTP daemons simultaneously.
Related tutorial: View the step-by-step tutorial for rhel-7.
View all rhel-7 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
Refer to chronyd and chronyc manuals and RHEL 7 time synchronization recommendations.
Need Expert Help?
If you cannot resolve this yourself, our team offers hands-on Server Management, Managed IT Services, and flexible Support Plans. Contact us today — we respond within one business day.