π ~1 min read
Table of contents
Symptom & Impact
Web application features fail due to absent runtime extensions.
Environment & Reproduction
Ubuntu 14.04 with Apache/PHP stack after package update.
Root Cause Analysis
Extension package removed, disabled, or not loaded in active PHP SAPI.
Quick Triage
Compare php -m output with application required module list.
Step-by-Step Diagnosis
Check installed packages, ini symlinks, and Apache PHP binding.

Solution – Primary Fix
Install/enable missing extension and restart PHP runtime services.
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Solution – Alternative Approaches
Adjust app configuration to supported module alternatives when possible.
Verification & Acceptance Criteria
Application checks pass and module appears in active runtime list.
Rollback Plan
Restore prior PHP package set and extension configuration backups.
Prevention & Hardening
Track dependency manifests and run post-upgrade health checks.
Related Errors & Cross-Refs
Cross-reference Apache 500 and composer dependency platform mismatches.
Related tutorial: View the step-by-step tutorial for Ubuntu 14.04 LTS.
View all Ubuntu 14.04 LTS tutorials on the Tutorials Hub β
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
PHP module management and Ubuntu package docs.
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