📖 ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

SSH key login is rejected and users are prompted for password unexpectedly.

Environment & Reproduction

Use `ssh -vvv user@host` and verify server-side `/etc/ssh/sshd_config` directives.

Root Cause Analysis

Confirm OpenSSH packages and versions with `rpm -q openssh openssh-server`.

Quick Triage

Inspect `systemctl status sshd` and ensure config test passes with `sshd -t`.

Step-by-Step Diagnosis

Read auth events via `journalctl -u sshd -b` for permission or key parsing errors.

Illustrative mockup for rhel-9 — rhel9-b01-p10-sshd-config.webp
Validating sshd authentication directives and key settings — Illustrative mockup — Progressive Robot

Solution – Primary Fix

Set correct ownership/permissions on `~/.ssh` and `authorized_keys`, then reload sshd.

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Illustrative mockup for rhel-9 — rhel9-b01-p10-ssh-permissions.webp
Fixing .ssh permissions and restoring key-based login — Illustrative mockup — Progressive Robot

Solution – Alternative Approaches

Confirm SSH service is allowed in the active `firewalld` zone.

Verification & Acceptance Criteria

Restore user home contexts with `restorecon -Rv /home//.ssh` if labels are incorrect.

Rollback Plan

Reconnect in a fresh session and verify key auth remains functional after reboot.

Prevention & Hardening

Apply account hardening templates and periodic permission audits.

Keep at least one console or break-glass account before tightening SSH settings.

Related tutorial: View the step-by-step tutorial for rhel-9.

View all rhel-9 tutorials on the Tutorials Hub →

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

Consult `man sshd_config` and OpenSSH security best practices.

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