Chester local SEO is the difference between a business that gets found when someone in CH1 reaches for their phone and one that quietly loses that enquiry to a competitor three streets away. The mechanics are not mysterious. They are simply different from the national search advice most Cheshire businesses have been reading for a decade, and the differences are the parts that decide who gets the call.

The core of it is that local search optimisation is a contest between a few dozen nearby businesses rather than a few thousand national ones. That is genuinely good news for a firm in Hoole, Northwich or Ellesmere Port. It also means the levers are different: your Google Business Profile matters more than your blog, a consistent address matters more than a clever headline, and twelve honest reviews can outrank a competitor who has spent three years writing content.

This guide is written for businesses trading in Chester and across Cheshire — professional services in the city centre, trades covering CH and CW postcodes, hospitality near the Rows, and firms in Ellesmere Port, Northwich, Winsford, Nantwich and Crewe who want to be visible in the towns they actually serve. It covers how Google decides the local order, what to fix first, what it costs, how to measure it honestly, and a ninety-day plan you can start on Monday. Every figure in the charts below is worked from a model stated in the text, so you can substitute your own numbers.

If you are costing the work, our guides to SEO cost in the UK and SEO budget planning cover the money side, and the SEO pricing models guide covers how the contract should be written. Our SEO services team runs these programmes for firms across the region, alongside IT support in Chester for the businesses who would rather hand the whole technology stack to one supplier.

Why Chester Local SEO Is a Different Game From National Search

chester local seo guide cheshire businesses b upright funnel

National search rewards authority built over years. Chester local SEO rewards proximity, completeness and recent activity — three things a small Cheshire firm can genuinely influence inside a quarter. Understanding that asymmetry is where Chester local SEO starts.

The map pack is the real first page of Chester local SEO

When someone searches “accountant Chester” or “emergency plumber near me”, the first thing on the screen is a map with three business listings under it. Those three positions absorb the majority of the clicks on commercial local queries, and they sit above the traditional blue links entirely. A Chester local SEO programme that ignores the map pack and optimises only for the organic results below it is competing for the leftovers.

Proximity is the Chester local SEO factor you cannot buy

Google weighs the distance between the searcher and the business. A firm on Frodsham Street will find it easier to rank for a search made in the city centre than a firm on the Wirral, whatever either of them does to their website. This is the single most important structural fact in Chester local SEO, and it changes the strategy: you are not trying to rank everywhere, you are trying to rank convincingly inside a realistic radius and then extend that radius deliberately.

Your competitor set is thirty firms, not thirty thousand

A national keyword might have ten thousand credible competitors. “Solicitor Nantwich” has perhaps fifteen. That means the marginal value of each improvement is enormous — completing a profile properly, or gaining eight reviews, can move you from position seven to position two in weeks rather than years. Very few markets in digital marketing still offer that return.

Small absolute numbers hide large commercial value

Local search volumes look unimpressive in a keyword tool. Two hundred searches a month for “IT support Chester” is not a headline figure. But the intent behind those searches is extraordinarily high — somebody typing it usually wants to buy this week — and one won client can be worth thousands of pounds annually. Judging Chester local SEO by traffic volume rather than by enquiry value is the most common analytical mistake in the discipline.

FactorLocal search in Chester and CheshireNational organic search
Primary ranking surfaceMap pack, three listingsTen blue links
Dominant assetGoogle Business ProfileThe website itself
Effect of physical locationDirect ranking factorAlmost none
Realistic competitor countFifteen to fiftyThousands
Time to first movementFour to twelve weeksSix to eighteen months
Weight of reviewsVery highIndirect at best
Weight of backlinksModerateVery high
Monthly search volumeTens to low hundredsThousands
Intent qualityVery high, often same weekMixed, mostly research

How Google Ranks Chester and Cheshire Businesses

chester local seo guide cheshire businesses c three identical upright cylinders

Google publishes the shape of its local ranking model, which is unusual and useful. Three factors are named: relevance, distance and prominence. Everything practical in Chester local SEO follows from working out which of the three you are weakest on.

Relevance, distance and prominence in Chester local SEO

Relevance is how well your listing matches what was searched — driven mainly by categories, services and the words on your site. Distance is how far you are from the searcher or from the place they named. Prominence is how well known the business appears to be, drawn from reviews, links, citations and general web presence. You cannot move your building, so Chester local SEO work goes into relevance and prominence.

The three surfaces you compete on

There are really three places for Chester local SEO to win. The map pack for commercial searches, the organic results underneath it, and the growing answer layer where AI assistants summarise a recommendation rather than list one. Those surfaces reward overlapping but not identical things, which is why a modern approach borrows from AEO services and GEO services as well as classical optimisation.

Why one firm ranks in Handbridge but not in Hoole

Chester local SEO rankings vary street by street. A business can sit first in the map pack for searches made within a mile and vanish at three miles. This is not a fault; it is proximity working as designed. It also explains the most frequent client complaint in Chester local SEO — “my wife can see us but my customer in Upton cannot” — and why any honest rank report must state the location it was measured from.

What Google says it ignores

Two things are worth stating plainly because so much bad advice depends on them. Google says it does not use paid advertising spend as a local ranking factor, and it does not reward businesses for stuffing keywords into the business name field — that practice violates its representation guidelines and risks suspension. Chasing either is a waste of a budget that could buy real signals.

A 100-point Chester local SEO readiness score, by weight
Google Business Profile completeness 30 points
On-page and location pages 20 points
Citations and NAP consistency 15 points
Reviews, volume and recency 15 points
Local links and mentions 10 points
Technical foundations 10 points

Score yourself honestly against those six weightings before spending anything. Most Cheshire firms we audit sit between forty and sixty out of a hundred, and almost all of the missing points are in the first and fourth rows — the two cheapest to fix.

Google Business Profile: The Engine of Chester Local SEO

chester local seo guide cheshire businesses d neat stack of blank sheets

If you only do one thing in Chester local SEO, do this one. The profile is thirty of the hundred points above because it is the object Google actually ranks in the map pack. A website supports it; it does not replace it.

Categories decide which Chester local SEO searches you appear in

Your primary category is the strongest relevance signal you control. A firm listed as “Business consultant” will struggle to appear for “IT support Chester” no matter how good the website is. Choose the primary category that matches your highest-value service exactly, then add secondary categories for genuine additional services. Review this annually — Google adds and retires categories, and a retired primary silently costs visibility.

Service areas, addresses and the Cheshire radius question

A business customers visit — a shop, a salon, a practice — should show its address. A business that travels to customers should hide the address and set service areas instead. Set those areas to the towns you genuinely serve: Chester, Ellesmere Port, Northwich, Frodsham, Neston, Winsford. Listing all of Cheshire, Merseyside and North Wales does not extend your reach; it dilutes the relevance signal and helps nobody.

Services, products and the description field

The services list is an underused relevance surface. Enter every service you sell as a separate entry with its own short description, using the words customers use rather than internal jargon. The business description itself does little for ranking but a great deal for conversion, so write it for the human reading it at eleven o’clock at night with a broken boiler or a failed backup.

Photos, opening hours and the signals of an active listing

Profiles that are maintained outperform profiles that are abandoned. Add photographs periodically, keep opening hours accurate, and set special hours for bank holidays and the Christmas period before they arrive. Wrong hours generate one-star reviews from people who drove to Chester city centre for nothing, which then costs you twice.

Posts, questions and the parts nobody maintains

The Q&A section is public, editable by anybody, and almost universally ignored. Seed it with the five questions your phone actually receives and answer them properly. Posting updates monthly is a modest signal on its own, but it keeps the listing visibly current, and it is the cheapest habit in the whole of Chester local SEO.

Model NAP block — use this exact form everywhere
Progressive Robot Ltd
12 Example Street, Chester, Cheshire, CH1 1AA
01244 000000
Consistent to the character: same legal name, same abbreviation of “Street”, same postcode spacing, same phone format on the website footer, the Google profile, every directory and every invoice.

Local Keyword Research for Chester and Cheshire Towns

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Keyword research for Chester local SEO starts with geography, not with a tool. The towns come first, the query shapes come second, and search volume comes a distant third.

Start Chester local SEO keyword work with towns, not tools

Write down every town and district you will genuinely travel to and want work from. For a Chester business that is usually the city plus Hoole, Handbridge, Upton, Blacon, Saltney and Christleton, then the wider ring of Ellesmere Port, Frodsham, Helsby, Neston and Northwich. A keyword tool will tell you several of those have almost no recorded volume. Include them anyway; recorded volume and real demand are not the same thing at this scale.

The four query shapes that matter locally

Local demand arrives in four shapes: service plus town (“accountant Northwich”), service plus “near me”, the bare service typed by someone whose location Google already knows, and the branded search from someone checking you exist. Each behaves differently, and only the first is visible in most keyword tools. A Chester local SEO plan that only targets the first shape covers perhaps a third of the demand.

Map each query cluster to exactly one page

Cannibalisation is more damaging locally than nationally because you have fewer pages to work with. Assign each cluster of town-and-service queries to one page and one page only. When two pages start competing for “web design Chester”, merge them rather than optimising both; our redirect map guide covers doing that without losing the accumulated equity.

Watch what the map pack actually returns

Search your own target terms from a Chester postcode and read the results properly. If the map pack is full of national franchises, the local opportunity is in the organic results and the long tail. If it is full of independents with forty reviews each, reviews are your battleground. Ten minutes of this teaches more than any volume export.

LocationTypical query shapeSearcher intentPage that should answer it
Chester city centreservice + ChesterReady to buyMain service page
Hoole, Handbridge, Uptonservice + near meImmediate needProfile plus service page
Ellesmere Portservice + townComparing two or three firmsDedicated location page
Northwich, Winsfordservice + townChecking you cover themDedicated location page
Nantwich, Creweservice + town + costBudgetingPricing or cost guide
Wider Cheshireservice + CheshireEarly researchCounty overview page
Any locationbrand + reviewsFinal due diligenceReviews and case studies

Location Pages and On-Page Signals That Earn Rankings

chester local seo guide cheshire businesses f hourglass narrow waist

Location pages are where most Chester local SEO programmes either build a durable advantage or create a liability. The difference is entirely in the effort.

One Chester local SEO page per town, or none at all

A genuine location page needs real substance: what you do in that town, who you have done it for, how you get there, what is specific about working in that area. If you cannot write four hundred honest words about Northwich, do not publish a Northwich page. Six thin pages that differ only by a find-and-replace of the town name are worse than one strong page, and Google has been explicit about that pattern for years.

What a Cheshire location page must contain

The strongest ones share a structure: a heading naming the service and town, a paragraph on the local context, two or three named client examples or anonymised case notes, the specific services offered there, coverage details and travel time, a review from someone in that area, embedded directions if you have premises, and a clear next step. That is a page a human would find useful, which is the standard worth aiming at.

Titles, headings and the Chester modifier

Put the town in the title tag, the H1 and once in the opening paragraph, then stop. Repeating “Chester” fourteen times reads badly and has been worthless for a decade. The title format that consistently performs is service, town, then a differentiator — “IT Support Chester | Same-Day On-Site Response” — because it wins the click as well as the ranking.

Internal linking from your service pages

Location pages orphaned in a footer menu rarely rank. Link to them from the relevant service page in body text, from the about page, and from any case study set in that town. This is unglamorous work with a reliable payoff, and it is the part of Chester local SEO most often left half-finished.

Avoiding the doorway page trap

There is a line between a useful location page and a doorway page built purely to capture a search. The test is simple: would this page be useful to a customer if search engines did not exist? If the honest answer is no, it is a doorway page, it breaches Google’s spam policies, and it is a liability sitting on your domain waiting to be devalued.

Citations, NAP Consistency and the Cheshire Directory Map

Citations are the least exciting and most reliably underdone part of Chester local SEO. They are also cheap, one-off and permanent, which makes them excellent value.

What a citation is worth in Chester local SEO

A citation is any mention of your business name, address and phone number on another site — a directory, a chamber listing, a trade body register. Individually they are worth little. Collectively they corroborate that your business is real, is where it says it is, and is called what it says it is called. Contradictions between them are what cause damage.

The tier-one set every Chester business needs

Start with the platforms that feed other platforms: Google Business Profile, Bing Places for Business, Apple Business Connect, Facebook, and the major UK aggregators. These are non-negotiable and take an afternoon. Bing matters more than its market share suggests, because it supplies business data into other assistants and devices.

Cheshire-specific and sector directories

Then add the regional and vocational layer: your chamber of commerce, town business associations, Cheshire business directories, and the trade bodies your sector actually recognises — a professional register, an accreditation scheme, a franchise network. Ten relevant listings beat two hundred generic ones, and the relevant ones send occasional real enquiries as a bonus.

Fixing the legacy listings that contradict you

Most established businesses have wrong data somewhere: a previous office, a disconnected landline, a trading name from two rebrands ago. Search your phone number in quotes, your old address in quotes, and your business name plus “Chester”, and work through what comes back. Correcting contradictory legacy citations is frequently the single highest-return afternoon in a Chester local SEO project.

TierExamplesEffortPriority
Search platformsGoogle, Bing, AppleHalf a day, one-offEssential
Data aggregatorsMajor UK directory networksTwo hoursEssential
RegionalChamber, town associationsTwo hours, some paidHigh
Sector bodiesTrade registers, accreditationsVaries, often paidHigh
Review platformsSector-specific review sitesOne hourMedium
Legacy cleanupOld addresses and numbersHalf a dayHigh
Generic bulk directoriesPaid mass submission servicesLow effortAvoid

Reviews: The Chester Local SEO Lever Most Firms Waste

Reviews are the clearest example of a Chester local SEO input that is free, decisive and neglected. They influence ranking, they influence click-through, and they influence the decision after the click.

Volume, recency and velocity all count in Chester local SEO

A steady flow matters more than a large historic total. Forty reviews earned over four years, with nothing in the last eleven months, reads as a business that peaked. Twelve reviews earned in the last quarter reads as a business people are currently using. Aim for a small, consistent rate — two or three a month — rather than an occasional campaign that spikes and stops.

Ask properly, and ask everybody

The reason most firms have few reviews is that they do not ask. Build the request into the job: a short message when the work completes, with a direct link to the review form, sent by the person the customer dealt with. Ask every customer, not only the delighted ones — selective asking is both riskier and less effective than it looks, and a small number of mediocre reviews makes the good ones credible.

Responding is itself a ranking behaviour

Google recommends replying to reviews, and it is visible to every future reader. Reply to all of them, briefly, in your own voice. A calm, factual reply to a critical review persuades more prospective customers than five glowing ones, because it shows what happens when something goes wrong. That is exactly what a nervous buyer is trying to find out.

What the law now says about incentivised reviews

The Digital Markets, Competition and Consumers Act 2024 brought fake and concealed incentivised reviews into the UK’s banned commercial practices, enforceable directly by the Competition and Markets Authority. Buying reviews was always a bad idea for Chester local SEO because platforms detect and remove them; it is now a straightforward legal risk as well. Ask honestly, disclose any incentive, and never write one yourself.

Links matter less in Chester local SEO than in national search, but they still separate the top three from the next five once profiles and citations are level. The good news is that local links are earned through activity you may already be doing.

Chester local SEO links from sponsorships and chambers

A sponsored junior football team, a chamber membership, a charity partnership or a stand at a local business fair all typically come with a link from a genuinely local domain. These are the most defensible links a Cheshire business can hold, because they represent real relationships that a competitor cannot replicate by buying something.

The local press angle that actually works

Regional media wants stories with people and places in them: a hire, an expansion, an award, a piece of research about the local economy, a comment on something affecting Chester businesses. Send a short, factual note with a photograph and a quote. One paragraph in a regional outlet is worth more than fifty directory submissions.

Supplier, partner and client pages

Ask the businesses you already work with. Suppliers often maintain a stockist or partner page. Clients will frequently agree to a case study on their own site if you write it for them. Trade partners exchange listings as a matter of course. This costs nothing but the asking, and it is routinely the fastest source of relevant links.

Links to avoid entirely

Paid link networks, bulk guest-post packages, and reciprocal link schemes with unrelated businesses in other counties. They are detectable, they do not help local rankings, and they create a cleanup job later. If an offer arrives promising fifty links for a hundred pounds, it is selling you a future problem.

Technical Foundations Behind Chester Local SEO

Technical work is only ten of the hundred Chester local SEO points, but it is a multiplier: when it is broken, nothing else you do can register properly.

Mobile is where Chester local SEO is actually read

Local searches skew heavily towards phones, often outdoors, often on a patchy connection somewhere in the Cheshire countryside. Test your site on an actual mobile device on mobile data, not on a desktop browser resized. Check that the phone number is tappable, the address opens a map, and the contact form fits the screen without pinching.

Core Web Vitals and the impatient local searcher

Someone searching “emergency electrician Chester” will not wait eight seconds. Google’s Core Web Vitals measure loading, interactivity and visual stability, and while their ranking weight is modest, their effect on whether a stressed customer stays is not. Compress the images, remove the unused plugins, and test again — that is usually eighty per cent of the available gain.

LocalBusiness structured data

Add LocalBusiness schema markup with your name, address, phone, opening hours, geographic coordinates and service area. It does not directly raise your ranking, but it removes ambiguity for every system reading your site, including the AI assistants that now answer a growing share of local questions. It is a one-hour job that keeps paying.

Indexation, HTTPS and the unglamorous basics

Confirm your pages are actually indexed in Search Console, that the site runs on HTTPS, that there is one canonical version of the domain, and that no stray directive is blocking anything important. Our technical SEO audit checklist covers the full sweep, and a secure, well-run site also matters for the reasons set out in our guide to securing your business network.

Measuring Chester Local SEO Without Fooling Yourself

Measurement is where Chester local SEO programmes most often lose credibility, because the obvious numbers are the misleading ones and the honest numbers take slightly more effort.

The Chester local SEO metrics that mean something

Track enquiries by source, calls from the Google profile, direction requests, profile views, map pack positions from named locations, and review count and recency. Total website sessions is the weakest metric available to a local business — it can double while enquiries fall, and it frequently does when a blog post attracts national readers who will never visit Cheshire.

Rank tracking must carry a location

A rank report with no location attached is meaningless in local search, because the answer legitimately differs between the Rows and Boughton. Use a tool that reports from specified coordinates and always state which point the measurement was taken from. Any Chester local SEO report that shows a single national position for “accountant near me” is measuring something that does not exist.

Call tracking and the offline gap

Most local enquiries arrive by phone, and phones are invisible to analytics by default. A call tracking number on the website — kept distinct from the NAP number on your profile and citations, to preserve consistency — closes the largest measurement gap in the discipline for a few pounds a month.

The Chester local SEO reporting cadence that works

Read the profile insights monthly, review rankings and reviews quarterly, and judge the whole programme at six months. Weekly rank checking produces anxiety and bad decisions, because local positions fluctuate with the searcher’s location, their history and the time of day. The GOV.UK Service Manual guidance on measuring success applies neatly to a local programme.

What Chester Local SEO Costs and How to Resource It

There are three realistic ways to resource Chester local SEO, and the right answer depends far more on available time than on budget.

The three ways to deliver Chester local SEO

You can do it yourself, use a freelancer, or retain an agency. The foundational work — profile, citations, review habit — is genuinely achievable in-house by anyone methodical. The sustained work — content, location pages, links, measurement — is where most owner-managed businesses run out of time in month three.

What a monthly retainer actually buys

Local retainers in the North West commonly run from about £400 to £1,500 a month depending on scope and competition. The useful question is not the fee but the hours behind it. At a blended £75 an hour, a £900 monthly retainer funds twelve skilled hours — enough for meaningful monthly progress, and not enough to rebuild a website. Ask any prospective supplier to state the hours and how they are allocated.

The do-it-yourself floor

If the budget is genuinely nil, the profile, the citations and the review habit are all free and account for forty-five of the hundred readiness points. Doing those three properly beats paying somebody a hundred pounds a month to do them badly, and it is a perfectly respectable first year of Chester local SEO for a small firm.

FactorIn-houseFreelancerAgency retainer
Typical monthly costStaff time only£300 to £700£600 to £1,500
Best forFoundationsSingle-town focusMulti-town coverage
Speed to startImmediateOne to two weeksTwo to four weeks
Continuity riskHigh if one person leavesHighLow
Content capabilityVariableUsually goodGood, with capacity
Reporting qualityOften noneBasicStructured
Realistic ceilingSolid local presenceTown leadershipCounty-wide visibility
How a £900 monthly retainer divides at £75 an hour: 12 skilled hours
Content and location pages, 4 hours 33%
Profile and review management, 3 hours 25%
Citations and local links, 3 hours 25%
Technical fixes and reporting, 2 hours 17%

A 90-Day Chester Local SEO Plan You Can Start on Monday

Sequence matters in Chester local SEO. Doing the cheap, high-weight items first means the later work lands on a foundation that can actually hold it. The plan below assumes roughly sixty hours of effort across the quarter, whoever provides them.

Days one to thirty: fix the Chester local SEO foundations

Claim and complete the Google Business Profile, set the correct primary category, add every service, set realistic service areas and load photographs. Standardise the NAP across the website, then correct the tier-one citations. Set up Search Console and the profile insights so you have a baseline. Start asking every completed customer for a review, from day one.

Days thirty-one to sixty: build the local surface

Write the two or three location pages you can genuinely justify with real content, and link them properly from the service pages. Add LocalBusiness structured data. Fix whatever the mobile and speed tests flagged. Work through the regional and sector citations, and clear out any contradictory legacy listings you found in the first month.

Days sixty-one to ninety: earn signals and measure

Now go after the local links — the chamber, a sponsorship, two supplier or client pages, one press approach. Keep the review requests running so recency is building. Then take the first honest measurement against your baseline: profile calls, direction requests, map positions from two named locations, and enquiries by source.

Where the first 60 hours of a Chester local SEO plan go
Google Business Profile, 14 hours 23%
Location pages and on-page, 13 hours 22%
Citations and NAP cleanup, 9 hours 15%
Review system, 8 hours 13%
Local links, 7 hours 12%
Technical fixes, 6 hours 10%
Measurement setup, 3 hours 5%

Chester Local SEO Mistakes That Quietly Cost Enquiries

Most Chester local SEO failures are not exotic. They are the same handful of errors, repeated across the county, usually by businesses who believe the work is already done.

Stuffing keywords into the business name

Renaming yourself “Chester Plumbing and Heating Services Chester” breaches Google’s guidelines on representing your business, is reportable by any competitor, and risks the suspension of the single asset that matters most. Use your real trading name and earn relevance through categories and services instead.

One page for the entire county

A single page headed “Serving Chester, Ellesmere Port, Northwich, Winsford, Crewe, Nantwich and all of Cheshire” ranks for none of them. It reads as a list rather than as evidence, and it gives Google nothing specific to match. Either build proper pages for the towns that matter commercially, or concentrate on the one you are strongest in.

Ignoring Bing and the AI answer layer

A growing share of local questions are answered by an assistant built on a large language model rather than by a list of blue links, drawing on structured data and non-Google sources. Keeping Bing Places accurate and your markup clean costs very little and increasingly determines whether you appear in those answers at all — which is why AIO services now sit alongside conventional Chester local SEO work.

Treating it as a project rather than a habit

The most common failure of all. A firm spends three weeks fixing everything, sees good results, and then does nothing for eighteen months while reviews go stale and competitors keep asking. Local visibility decays. Thirty minutes a week — one review request, one profile update, one citation check — sustains more than any annual push.

Forgetting to convert the visit

Ranking first is worthless if the page then asks for a form submission from someone standing in the rain. Put the phone number in the header, make it tappable, state your hours and coverage plainly, and put a review quote near the call to action. Conversion is the cheapest multiplier in Chester local SEO and the one most often ignored.

Frequently Asked Questions About Chester Local SEO

How long does Chester local SEO take to work?

Profile and citation fixes often show movement within four to eight weeks, which is far faster than national SEO. Competitive terms in the city centre take three to six months of consistent work, and building genuine multi-town coverage across Cheshire is a twelve-month programme. Anyone promising first place in a fortnight is describing something that does not happen.

Do I need a physical address in Chester to rank there?

You need a genuine business presence, not necessarily a public address. Service-area businesses can hide the address and still rank well within a realistic radius. What you cannot do is invent a Chester address, use a virtual office you do not staff, or list premises you do not occupy — all three breach Google’s guidelines and risk removal.

Is a website necessary if I have a Google Business Profile?

The profile alone can generate enquiries, and for a very small trade business it is a reasonable starting point. But the profile links to a website, the website carries the location pages and structured data that support relevance, and prospects check it before calling. Without one you are capped early.

How many reviews do I actually need?

Enough to be credible against the businesses currently in your map pack — look at what the top three hold and aim to exceed the median. In most Cheshire markets that means twenty to fifty. Recency matters as much as the total, so a steady two or three a month beats a single push to a hundred.

Can I target both Chester and Wrexham?

Yes, but treat them as separate projects rather than one. They are different search markets in different countries with different competitor sets, and they need their own location pages, their own citations and their own review evidence. Trying to cover both from one generic page usually results in ranking properly in neither.

What is the single highest-leverage change?

Completing the Google Business Profile properly and then asking every customer for a review, every time. Those two habits account for forty-five of the hundred readiness points, cost nothing but attention, and are exactly the two things most of your local competitors are still not doing consistently.

References