Affected versions: 20.04

📖 ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Apache fails to start or reload, causing service interruption for hosted applications.

Environment & Reproduction

Ubuntu 20.04 Apache deployments with mod_ssl/cache modules on memory-constrained hosts.

Root Cause Analysis

Insufficient shared memory limits or oversized module caches prevent allocation at startup.

Quick Triage

Inspect Apache error log and system memory/shm mount usage immediately after failure.

Step-by-Step Diagnosis

Correlate module configuration with `shm` limits and process model memory footprint.

Illustrative mockup for ubuntu-20-04-lts — apache-shm-triage
Apache startup fails on shared memory allocation — Illustrative mockup — Progressive Robot

Solution – Primary Fix

Reduce cache segments, tune MPM workers, and adjust shared memory resources.

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Illustrative mockup for ubuntu-20-04-lts — apache-shm-fixed
module and memory settings adjusted successfully — Illustrative mockup — Progressive Robot

Solution – Alternative Approaches

Disable non-critical modules or migrate high-cache workloads to dedicated nodes.

Verification & Acceptance Criteria

Apache starts/reloads cleanly and no shared memory allocation errors recur.

Rollback Plan

Restore prior Apache config if new tuning degrades throughput or compatibility.

Prevention & Hardening

Capacity plan shared memory usage and track module growth during change reviews.

`Cannot allocate shared memory`, `AH00023`, and low-memory OOM side effects.

Related tutorial: View the step-by-step tutorial for Ubuntu 20.04 LTS.

View all Ubuntu 20.04 LTS tutorials on the Tutorials Hub →

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

Apache memory tuning references and Ubuntu service hardening guidance.

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