Affected versions: 24.04

📖 ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Wireless adapter disappears after suspend and no networks are listed.

Environment & Reproduction

Seen on laptops after closing lid or using systemctl suspend.

Root Cause Analysis

Driver power-management state fails to restore during resume.

Quick Triage

Run nmcli device status and rfkill list to confirm blocked or missing device state.

Step-by-Step Diagnosis

Check kernel messages via journalctl -k -b | grep -i -E ‘wifi|wlan|firmware|iwlwifi|mt76’.

Solution – Primary Fix

Reload module with sudo modprobe -r iwlwifi && sudo modprobe iwlwifi, then restart NetworkManager using sudo systemctl restart NetworkManager.

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Solution – Alternative Approaches

Disable aggressive power saving in NetworkManager Wi-Fi settings.

Verification & Acceptance Criteria

Adapter remains present across two suspend/resume cycles and reconnects automatically.

Rollback Plan

Revert custom module options in /etc/modprobe.d if connectivity worsens.

Prevention & Hardening

Keep linux-firmware and kernel updates current through Ubuntu updates.

Related: firmware load failures and ‘No Wi-Fi Adapter Found’.

Related tutorial: View the step-by-step tutorial for Ubuntu 24.04 LTS.

View all Ubuntu 24.04 LTS tutorials on the Tutorials Hub →

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

NetworkManager docs and Ubuntu wireless troubleshooting.

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