Affected versions: 24.04

๐Ÿ“– ~1 min read

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

Audio output devices disappear and no playback is possible.

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Environment & Reproduction

Typically occurs immediately after reboot into a new kernel.

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Root Cause Analysis

Kernel module regression or PipeWire service mismatch breaks card detection.

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Quick Triage

Run aplay -l and systemctl –user status pipewire wireplumber.

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Step-by-Step Diagnosis

Inspect kernel logs with journalctl -k -b | grep -i -E ‘snd|hda|sof|audio’.

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Solution – Primary Fix

Restart user audio stack with systemctl –user restart pipewire wireplumber; if needed boot previous kernel from GRUB Advanced options and install updates via sudo apt update && sudo apt upgrade.

Still having issues? Our IT Solutions & Services team can diagnose and resolve this for you. Get in touch for a free consultation.

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Solution – Alternative Approaches

Reset user audio config by moving ~/.config/pipewire and re-logging in.

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Verification & Acceptance Criteria

aplay -l lists devices and test sound plays normally.

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Rollback Plan

Temporarily pin known-good kernel until upstream fix lands.

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Prevention & Hardening

Keep fallback kernel entries and avoid removing all old kernels.

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Related: dummy output only and missing HDMI profile.

Related tutorial: View the step-by-step tutorial for Ubuntu 24.04 LTS.

View all Ubuntu 24.04 LTS tutorials on the Tutorials Hub โ†’

Browse all common problems & solutions on the Tutorials Hub.

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References & Further Reading

PipeWire docs and Ubuntu kernel issue trackers.

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Need Expert Help?

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