Affected versions: SLES 15

📖 ~4 min read  •  Source: SUSE advisory SUSE-SU-2023:0328-1 (see also SUSE bugzilla)

Related CVEs: CVE-2023-22799

Upstream summary: A ReDoS based DoS vulnerability in the GlobalID <1.0.1 which could allow an attacker supplying a carefully crafted input can cause the regular expression engine to take an unexpected amount of time. All users running an affected release should either upgrade or use one of the workarounds immediately.

Table of contents
  1. Symptom & Impact
  2. Environment & Reproduction
  3. Root Cause Analysis
  4. Quick Triage
  5. Step-by-Step Diagnosis
  6. Solution – Primary Fix
  7. Solution – Alternative Approaches
  8. Verification & Acceptance Criteria
  9. Rollback Plan
  10. Prevention & Hardening
  11. Related Errors & Cross-Refs
  12. References & Further Reading

Symptom & Impact

On SLES 15 hosts that have ruby2.5-rubygem-globalid installed, administrators report behaviour consistent with SUSE advisory SUSE-SU-2023:0328-1: zypper patch-check lists open patches, services backed by ruby2.5-rubygem-globalid fail or restart unexpectedly, AppArmor profile warnings appear in journalctl -k — and for security-rated advisories the host is exposed to the vulnerability set above. Impact ranges from a single service-restart loop to wider availability incidents whenever ruby2.5-rubygem-globalid sits on the serving path.

Environment & Reproduction

Reproduction targets SLES 15. Confirm release, registration, and installed package:

cat /etc/os-release
SUSEConnect --status-text
SUSEConnect --list-extensions 2>/dev/null | head -30
rpm -q ruby2.5-rubygem-globalid
zypper info ruby2.5-rubygem-globalid | head -20

Trigger the workflow that exposes ruby2.5-rubygem-globalid — vulnerability — patch and remediation guide while collecting:

sudo journalctl -u ruby2.5-rubygem-globalid -b --no-pager | tail -200
sudo journalctl -xe --no-pager | tail -200
sudo tail -200 /var/log/zypp/history
sudo tail -200 /var/log/audit/audit.log
# For SUSE support, bundle evidence with supportconfig:
sudo supportconfig -R /var/tmp -B ruby2.5-rubygem-globalid

Root Cause Analysis

Root cause is documented in SUSE advisory SUSE-SU-2023:0328-1. SUSE security maintainers shipped fixes in the corresponding ruby2.5-rubygem-globalid update for SLES 15; running an outdated build leaves the host exposed to the failure modes described in the advisory. Correlate zypper history with system logs:

sudo zypper history | grep ruby2.5-rubygem-globalid
sudo zypper history --since='-7 days' | tail -40
sudo journalctl -k | grep -i apparmor | tail -100
cat /proc/sys/kernel/tainted   # non-zero = tainted kernel / out-of-tree modules

Quick Triage

Run these on SLES 15 to capture the current state of ruby2.5-rubygem-globalid:

rpm -q ruby2.5-rubygem-globalid                              # installed NVR
rpm -V ruby2.5-rubygem-globalid                              # verify shipped files
sudo zypper patch-check                    # open patches
sudo zypper lp -r SUSE-SLE-Server-15-* 2>/dev/null | head
systemctl --failed --no-pager
sudo firewall-cmd --list-all
sudo aa-status                              # AppArmor profiles
# If ruby2.5-rubygem-globalid ships a systemd unit (unit name may differ from pkg name, e.g.
# bind→named, postgresql-server→postgresql, php-fpm→php-fpm):
systemctl list-unit-files | grep -i ruby2.5 | head

Step-by-Step Diagnosis

  1. List failed systemd units.

    systemctl --failed --no-pager
  2. Tail the journal for ruby2.5-rubygem-globalid and the system bus.

    sudo journalctl -u ruby2.5-rubygem-globalid -f --no-pager
    sudo journalctl -xe -f --no-pager
  3. Inspect firewall posture (firewalld is the default on SLES 15+).

    sudo firewall-cmd --list-all-zones --permanent
    sudo nft list ruleset 2>/dev/null | head -50
  4. Surface AppArmor denials and switch the profile to complain mode if needed.

    sudo journalctl -k | grep -i 'apparmor="DENIED"' | tail -30
    sudo aa-status
    sudo aa-complain /etc/apparmor.d/usr.sbin.ruby2.5-rubygem-globalid 2>/dev/null || true
  5. Verify ruby2.5-rubygem-globalid integrity and reinstall if anything is altered.

    sudo rpm -V ruby2.5-rubygem-globalid
    sudo zypper verify
    sudo zypper install --force ruby2.5-rubygem-globalid
  6. Correlate findings with /var/log/zypp/history, zypper history, and SUSE advisory SUSE-SU-2023:0328-1 to pin the change that introduced ruby2.5-rubygem-globalid — vulnerability — patch and remediation guide.

Solution – Primary Fix

Apply the corrective zypper transaction referenced by SUSE advisory SUSE-SU-2023:0328-1, then reload affected systemd units:

sudo zypper ref                        # refresh repos
sudo zypper -n patch                   # apply ALL open patches (recommended)
# Or target a single package:
sudo zypper -n update ruby2.5-rubygem-globalid
sudo systemctl daemon-reload
# Unit name may differ from pkg name; check first:
systemctl list-unit-files | grep -i ruby2.5 | head
sudo systemctl restart ruby2.5-rubygem-globalid
rpm -q ruby2.5-rubygem-globalid                           # confirm new NVR
systemctl is-active ruby2.5-rubygem-globalid 2>/dev/null  # confirm running (if a unit exists)

For kernel / glibc / systemd / openssl advisories a reboot is required (or SLE Live Patching where licensed):

sudo zypper ps -s                      # services using deleted libs
sudo systemctl reboot                  # or: sudo shutdown -r now
# SUSE Live Patching (kgraft / klp) avoids reboot for kernel CVEs:
sudo zypper install -y kernel-livepatch-$(uname -r | tr - _)
klp -v patches                         # active livepatches

Need help rolling this patch across a SUSE fleet? Our IT Solutions & Services team manages SUSE patch windows with SUSE Manager / RMT and Live Patching. Get in touch for a free consultation.

Solution – Alternative Approaches

If the primary patch is not viable, choose from these:

  • Roll back via Snapper (Btrfs snapshots taken automatically before zypper transactions on SLES 15):

    sudo snapper list
    sudo snapper undochange <pre>..<post>  # diff between two snapshot numbers
    sudo snapper rollback <pre>            # boot the host into the chosen snapshot
  • Lock the package so zypper cannot upgrade it:

    sudo zypper al ruby2.5-rubygem-globalid                   # add lock
    zypper ll | grep ruby2.5-rubygem-globalid                 # list locks
    sudo zypper rl ruby2.5-rubygem-globalid                   # remove lock
  • Install an older NVR if a regression is suspected:

    zypper se -s ruby2.5-rubygem-globalid                     # show all available versions
    sudo zypper install --oldpackage ruby2.5-rubygem-globalid-<older-NVR>
  • Disable the AppArmor profile briefly to confirm policy is the cause, then re-enable:

    sudo aa-disable /etc/apparmor.d/usr.sbin.ruby2.5-rubygem-globalid
    # reproduce, capture denials in the journal:
    sudo journalctl -k | grep apparmor | tail
    sudo aa-enforce /etc/apparmor.d/usr.sbin.ruby2.5-rubygem-globalid
  • Where SLE Live Patching is licensed, apply kernel fixes without reboot:

    klp -v patches                         # active livepatches
    sudo zypper install -y kernel-livepatch-$(uname -r | tr - _)

Verification & Acceptance Criteria

All of these should pass after the fix:

rpm -q ruby2.5-rubygem-globalid                                            # expected fixed NVR
sudo zypper patch-check                                  # 0 critical patches outstanding
systemctl is-active ruby2.5-rubygem-globalid 2>/dev/null
sudo journalctl -u ruby2.5-rubygem-globalid --since "5 minutes ago" --no-pager | grep -iE "error|fail" || echo OK
sudo firewall-cmd --list-services
sudo aa-status | head -5
sudo zypper ps -s                                        # any services still using deleted libs

The original reproduction for ruby2.5-rubygem-globalid — vulnerability — patch and remediation guide must not trigger across two consecutive runs.

Rollback Plan

Capture state before any change:

rpm -qa > /root/rpm-pre.txt
sudo zypper history list > /root/zypper-history-pre.txt
# Snapper takes pre/post snapshots automatically on Btrfs root.
sudo snapper create -d 'pre-patch-ruby2.5-rubygem-globalid'   # explicit named snapshot
sudo snapper list | head

To revert if the patch is bad:

# Preferred on Btrfs root — boot the prior snapshot:
sudo snapper rollback <snapshot-id>
sudo systemctl reboot
# Or downgrade just the package:
sudo zypper install --oldpackage ruby2.5-rubygem-globalid-<older-NVR>
sudo systemctl daemon-reload
sudo systemctl restart ruby2.5-rubygem-globalid
# Custom security policy cleanup:
sudo apparmor_parser -R /etc/apparmor.d/usr.sbin.ruby2.5-rubygem-globalid

Prevention & Hardening

Reduce the chance of this recurring on SLES 15:

  • Enable automatic patch installation:

    sudo zypper install -y zypper-automatic
    sudo systemctl enable --now zypper-automatic.timer
    # Or use YaST: yast2 online_update_configuration
  • Subscribe to sle-security-updates and watch suse.com/support/update.

  • Mirror through SUSE Manager or RMT (Repository Mirroring Tool) for controlled rollouts:

    sudo zypper install -y rmt-server rmt-cli
    sudo rmt-cli sync
    sudo rmt-cli products enable SLES/15/x86_64
  • Lock sensitive packages so they cannot be auto-upgraded:

    sudo zypper al ruby2.5-rubygem-globalid
  • Ensure Snapper is enabled on the root subvolume and pre/post hooks run for every zypper transaction:

    sudo snapper -c root get-config | head
    # Default zypper plugin: /usr/lib/zypp/plugins/commit/snapper.zypp-commit-plugin
  • Monitor file integrity with AIDE:

    sudo zypper install -y aide
    sudo aide --init && sudo mv /var/lib/aide/aide.db.new /var/lib/aide/aide.db
    sudo aide --check
  • Subscribe to SUSE Live Patching so kernel CVEs can be remediated without reboot:

    sudo SUSEConnect -p sle-module-live-patching/15.0/x86_64
    sudo zypper install -y kernel-livepatch-$(uname -r | tr - _)
    klp -v patches
  • Keep AppArmor profiles in enforce; review /etc/apparmor.d/ after every package upgrade.

  • Apply CIS SUSE Linux Enterprise Server Benchmark hardening.

Issues that commonly surface alongside ruby2.5-rubygem-globalid — vulnerability — patch and remediation guide: zypper lock contention, systemd unit ordering cycles, AppArmor denials, firewalld zone drift, and kernel taint flags. Useful triage:

sudo zypper ps -s
systemd-analyze critical-chain
sudo journalctl -k | grep apparmor | tail
sudo firewall-cmd --get-active-zones
cat /proc/sys/kernel/tainted

View all sles-15 tutorials on the Tutorials Hub →

Browse all common problems & solutions on the Tutorials Hub.

References & Further Reading

Primary reference: SUSE advisory SUSE-SU-2023:0328-1 (see also SUSE bugzilla). Manual pages useful on SLES 15:

man zypper
man zypper.conf
man systemctl
man journalctl
man firewall-cmd
man snapper
man apparmor
man aa-status
man SUSEConnect
man klp

Other resources: SUSE Linux Enterprise Server 15 documentation, suse.com/security, SUSE security blog, and per-package notes in /usr/share/doc/packages/ruby2.5-rubygem-globalid/ for components implicated in ruby2.5-rubygem-globalid — vulnerability — patch and remediation guide.