📖 ~1 min read
Table of contents
Symptom & Impact
errpt logs DISK_ERR4 entries against a SAN-attached hdisk, foreshadowing filesystem corruption or VG loss if ignored.
Environment & Reproduction
Occurs on Power LPARs using MPIO with VIOS-presented LUNs.
errpt -a | head -n 200
oslevel -s
uname -a
Root Cause Analysis
Cause is unrecoverable read or path issue on the underlying LUN, often a failing SAN port, cable, or array controller event.
Quick Triage
Correlate errpt entries with MPIO and SAN switch logs.
errpt -a | head -n 200
Step-by-Step Diagnosis
Capture deeper evidence to isolate the failure path.
errpt -a | head -n 200
errpt -j DISK_ERR4 -a | head
lsmpio -ar
lspath -l hdisk5
fcstat fcs0

Solution – Primary Fix
Apply the proven primary fix in a controlled change window.
Still having issues? Our IT Solutions & Services team can diagnose and resolve this for you. Get in touch for a free consultation.
lsmpio -l hdisk5
chpath -l hdisk5 -p fscsi0 -s disable
chdev -l hdisk5 -a hcheck_interval=60
errclear 0

Solution – Alternative Approaches
Use these alternatives when the primary fix is blocked by environmental constraints.
rmdev -Rdl hdisk5
cfgmgr -l fcs0
importvg -L datavg hdisk5
Verification & Acceptance Criteria
Confirm the system meets acceptance criteria after the change.
lsmpio -ar | grep hdisk5
errpt -j DISK_ERR4 | head
lspath -l hdisk5
Rollback Plan
Revert cleanly if regressions appear during validation.
chpath -l hdisk5 -p fscsi0 -s enable
rmdev -Rl hdisk5
cfgmgr
Prevention & Hardening
Reduce recurrence with monitoring and preventive tuning.
chdev -l hdisk5 -a algorithm=shortest_queue
chdev -l fscsi0 -a fc_err_recov=fast_fail
errnotify
Related Errors & Cross-Refs
Related to PCM driver mismatches, NPIV WWPN changes, and zoning regressions.
Related tutorial: View the step-by-step tutorial for aix-7.1.
View all aix-7.1 tutorials on the Tutorials Hub →
Browse all common problems & solutions on the Tutorials Hub.
References & Further Reading
IBM AIX 7.2 MPIO documentation, errpt and lsmpio man pages.
Need Expert Help?
If you cannot resolve this yourself, our team offers hands-on Server Management, Managed IT Services, and flexible Support Plans. Contact us today — we respond within one business day.